Asta Dilyte

Experience

• 

  Thistle Hotels

  Sept 2005 - Sept 2011

  • Working with check-in and check-out procedures.• Billing customers and dealing with credit card payments.• Dealing with night audit procedures• Dealing with room service requests• Dealing with guest complaints and special requests.• Dealing with other departments of the Hotel as maintenance, security and Housekeeping.• Working with administrative duties: faxing, writing letters and e-mails. • Working with check-in and check-out procedures.• Billing customers and dealing with credit card payments.• Dealing with guest complaints and special requests.• Dealing with other departments of the Hotel as maintenance and Housekeeping.• Working with administrative duties: faxing, writing letters and e-mails. • Working with check-in and check-out procedures.• Billing customers and dealing with credit card payments.• Working with switchboard, answering incoming calls and taking messages for the guests and staff.• Working with reservations, including new reservations, cancellations and confirmations.• Dealing with guest’s complaints and special requests.

  • Night Manager

    Sept 2008 - Sept 2011

  • Guest Relations Manager

    Sept 2006 - Sept 2008

  • Front Desk Receptionist

    Sept 2005 - Sept 2006
• 

  Village PREM Watford Elstree

  Sept 2011 - Feb 2014

  Night Manager

  • Working with check-in and check-out procedures.• Billing customers and dealing with credit card payments.• Dealing with night audit procedures• Dealing with room service requests• Dealing with guest complaints and special requests.• Dealing with other departments of the Hotel as maintenance, security and Housekeeping.• Working with administrative duties: faxing, writing letters and e-mails.

• 

  Malmaison

  Jan 2014 - Nov 2017

  Night Manager

  • Working with check-in and check-out procedures.• Billing customers and dealing with credit card payments.• Dealing with night audit procedures• Dealing with room service requests• Dealing with guest complaints and special requests.• Dealing with other departments of the Hotel as maintenance, security and Housekeeping.• Working with administrative duties: faxing, writing letters and e-mails.

• 

  Qbic Hotels

  Nov 2017 - Oct 2021

  Senior Night Manager
• 

  The Corner London City Hotel

  Aug 2021 - May 2022

  Night Manager
• 

  The Collective

  May 2022 - Aug 2023

  Night Manager
• 

  Holmes Hotel London

  Aug 2023 - Sept 2024

  Night Manager
• 

  Best Western Santakos Hotel

  Oct 2024 - now

  Administrator