Lucy Munge

Lucy Munge

Internship

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location of Lucy MungeNairobi County, Kenya

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  • Timeline

  • About me

    Client-Focused Banking Professional | Diaspora Banking Specialist | Innovative Leader Driving Results

  • Education

    • Kenyatta university

      2014 - 2018
      Bachelor of Science - BS Hospitality and tourism management
    • Kenyatta University

      -
      Bachelor of science - Hospitality and Tourism Tourism and Travel Services Management
    • Wharton Online

      2021 - 2021
      Certificate Marketing
    • Moringa School

      2023 - 2023
      Data Science Data Science
  • Experience

    • Tourism Regulatory Authority

      Apr 2016 - Jun 2016
      Internship
    • Rights A Necessity Initiative (RAN)

      Aug 2016 - Dec 2019
      Marketing Assistant

      I successfully manged to create and manage campaigns that enabled the organization to reach more than 10,000 students over the course of time I was there. But my biggest achievement till date is that I also volunteered in the mentorship department where I successfully mentored 3 kids from Dandora. I’m still mentoring them to date.

    • Mosheh Global Ltd

      Mar 2020 - May 2021
      Marketing Assistant

      I am a highly dedicated, result- oriented marketing executive with a solid academic background in management and a comprehensive skill-set and experience in both traditional and online marketing.

    • NCBA Group

      Jun 2021 - now

      Thrilled to announce my new role as Client Service Officer - Diaspora Banking at NCBA Bank, where I serve Kenyans living abroad!In this role, I focus on: • Client Engagement: Providing personalized support to Kenyans in the diaspora, helping them stay connected to financial opportunities back home. • Tailored Financial Solutions: Offering products and services designed to meet the unique needs of our diaspora clients. • Cross-Border Communication: Facilitating seamless interactions and ensuring accessibility for clients in different time zones and regions. • Problem Resolution: Addressing client inquiries with efficiency and dedication to deliver outstanding service. • Collaboration & Innovation: Partnering with teams to enhance the banking experience for Kenyans abroad.I’m excited to support the aspirations of Kenyans globally and to contribute to NCBA Bank’s mission of empowering lives and enriching futures. Show less

      • Client Service Officer - Diaspora Banking

        Nov 2024 - now
      • Business Development Officer

        Jul 2021 - Nov 2024
      • Customer product Advisor

        Jun 2021 - Sept 2022
  • Licenses & Certifications