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Teodora Grama

Teodora Grama

Front Desk Receptionist

Followers of Teodora Grama7000 followers
location of Teodora GramaBucharest, Romania

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  • Timeline

  • About me

    ▪️ ESG Consultant at ECONOS ▪️ Masters's degree in Business and Tourism ▪️

  • Education

    • Academia de Studii Economice din București

      2021 - 2023
      Master's degree in Business Excellence Economics

      For my Master's Degree I have accomplished the Excellence in Business and Services Program, with the aim to continue to improve my skills developed in the field of Quality Management and Business Administration, starting from the requirements of the EFQM Model for Business Excellence, built on the principles of Total Quality Management, as well as the requirements for quality, continuous improvement, and risk management mentioned in the new ISO 9001:2015 standard.The relevance to the… Show more For my Master's Degree I have accomplished the Excellence in Business and Services Program, with the aim to continue to improve my skills developed in the field of Quality Management and Business Administration, starting from the requirements of the EFQM Model for Business Excellence, built on the principles of Total Quality Management, as well as the requirements for quality, continuous improvement, and risk management mentioned in the new ISO 9001:2015 standard.The relevance to the sustainability field in which I currently work has culminated with the completion of my Master's studies with the thesis entitled "Hospitality Industry and Sustainable Development Measures - A case study on Hotel Ibis Styles Bucharest. Show less

    • Academia de Studii Economice din București

      2018 - 2021
      Bachelor's degree in Business Administration on Commerce, Tourism, and Quality Management Economics

      I am a dedicated and accomplished graduate of the Bucharest School of Economic Studies, holding a Bachelor's degree in Business Administration on Commerce, Tourism, and Quality Management. Throughout my academic journey, I honed my analytical skills by engaging in a diverse range of courses that have equipped me with a strong foundation in various aspects of business and economics. These courses included Economics, Finance, Statistics, Marketing Strategies, International Communication, Business… Show more I am a dedicated and accomplished graduate of the Bucharest School of Economic Studies, holding a Bachelor's degree in Business Administration on Commerce, Tourism, and Quality Management. Throughout my academic journey, I honed my analytical skills by engaging in a diverse range of courses that have equipped me with a strong foundation in various aspects of business and economics. These courses included Economics, Finance, Statistics, Marketing Strategies, International Communication, Business Administration, and Quality Management.My commitment to academic excellence was demonstrated by my consistent performance, which earned me a 3-year scholarship and placed me among the top 10% of students in my faculty. My dedication to research culminated in the successful completion of my Bachelor Thesis, for which I achieved a score of 10. Show less

  • Experience

    • Hotel Central Ploiesti

      Jun 2019 - Sept 2019
      Front Desk Receptionist

      During my internship at Hotel Central in Ploiesti, I gained proficiency in reservation management, by dealing everyday with reservations using Opera Software. I also strengthened a wide array of skills, including effective communication, meticulous organization and planning, and adept problem-solving abilities.A significant part of my role involved informing guests about the various amenities and services offered by the hotel, as well as handling check-in and check-out procedures, payments, and enhancing their experience during their stay. Show less

    • Lido Hotel - by Phoenicia

      Jan 2020 - Jun 2020
      Hospitality Coordinator

      I had the privilege of interning at Lido Hotel by Phoenicia, a prestigious establishment in the Bucharest hospitality industry. During my internship, I gained valuable hands-on experience in various aspects of hotel operations, working closely with all the departments. This experience provided me with insights into guest services, front desk management, event coordination, and the day-to-day workings of a 4-star hotel. I had the opportunity to work with a talented and dedicated team, further developing my communication and customer service skills. Show less

    • ECONOS ESG 🌱

      Nov 2022 - now
      ESG Consultant

      Here, at ECONOS, we are helping organizations to incorporate sustainable and responsible business practices into their everyday operations. I am in charge with evaluating company's environmental, social, and governance practices meant to identify potential risks and opportunities and help conducting strategies in order to reduce carbon emissions, improving diversity and inclusion, and enhancing governance practices.For effectively communicating our findings, I am creating compelling data visualizations and presentations for ESG reporting, utilizing tools such as Adobe Illustrator, Photoshop and Canva. Show less

  • Licenses & Certifications

    • Climate Fresk Facilitator

      La Fresque du Climat
      Jan 2022

    • Corporate Value Chain (Scope 3) Accounting and Reporting Standard

      World Resources Institute
      Jan 2022

    • ECDL Standard

      ECDL Romania
      Jan 2018

    • Fundamentals of Digital Marketing

      Google
      Sept 2021

  • Volunteer Experience

    • English Teacher

      Issued by Özel Mini Renk Okulları on Jul 2023
      Özel Mini Renk OkullarıAssociated with Teodora Grama

    • Sustainability Intern

      Issued by Buca Belediyesi on Jun 2022
      Buca BelediyesiAssociated with Teodora Grama