Kristen Bolnick

Experience

• 

  Centennial Farm Equestrian Center

  May 2002 - Aug 2002

  Intern
• 

  Thomas School Of Horsemanship

  Sept 2003 - Feb 2012

  Ride Director

  • Scheduling all lessons daily for up to 70 riders per day• Overseeing up to 20 instructors daily and making sure quality lessons are given• Troubleshooting problems with staff, clients and horses• Customer service dealing with all client issues• Answering phones in a professional manor• Teaching 3 hours per day• Managing workload and care for up to 80 horses• Coaching and running rings at horse shows• Entering and billing all lessons in database• Maintaining business’s Facebook and promoting business online Show less

• 

  Outlaw Acres

  Feb 2004 - Aug 2006

  Trainer

  Teach lessonsSchool horses

• 

  FNA Insurance Services, Inc.

  Feb 2012 - Jul 2014

  • Working with brokers to grow & maintain their book of business• Scrubbing health insurance cases to ensure approval by carriers• Working with carriers on any outstanding issues on new cases• Enrolling new cases on carrier websites• Sending approvals to brokers once completed• Processing Renewals, Plan Changes, & Group Audits• Processing member additions, terminations & changes• Processing & scrubbing Broker of Record changes & carrier licensing• Running quotes on Health Connect• Supporting Sales Representatives in account management Show less

  • Assistant Account Executive

    Mar 2014 - Jul 2014

  • New Business

    Feb 2012 - Mar 2014
• 

  EKA Planning Services

  Jul 2014 - now

  Overseeing Full Team of Account ManagersManaging Key AccountsPreparing and Processing RFPsBuilding Out Employee Benefit Portals to capture electionsWriting Employee Groups with all major carriersTracking and Managing Employee Workload and Client Business via BenefitsGuide Salesforce CRMPreparing Benefit Booklets and Open Enrollment Presentations

  • Director of Account Management

    Feb 2018 - now

  • Senior Account Manager

    Jul 2014 - Jan 2018