Guy Morales

Guy Morales

Technical Support Rep II

Followers of Guy Morales430 followers
location of Guy MoralesFort Worth, Texas, United States

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  • Timeline

  • About me

    IT Service Management Analyst II | ITL v4

  • Education

    • Instituto De Educacion Universal

      1985 - 1986
      Digital Electronics and Computer Operation
    • Florida Gulf Coast University

      2002 - 2003
      Microsoft Certified System Engineer
  • Experience

    • Noritsu America Corporation

      Jun 2001 - May 2007
      Technical Support Rep II
    • Xaar Americas Inc.

      Mar 2007 - Jun 2010
      Field Applications Engineer
    • Customer Engineering Services

      Jul 2010 - Aug 2015
      Phone Support Rep -II
    • Hilton Reservations Worldwide

      May 2012 - Nov 2012
      Customer Care
    • Upbound Group

      Aug 2015 - now
      • IT Service Management Analyst II

        Apr 2024 - now
      • IT Service Analyst III

        Sept 2021 - Apr 2024
      • Technical Specialist II

        Sept 2019 - Sept 2021
      • Senior Technical Specialist

        Feb 2016 - Sept 2019
      • Technical Solutions Generalist

        Aug 2015 - Feb 2016
  • Licenses & Certifications