Stamatis Kapousis

Experience

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  Aston University

  May 2011 - May 2013

  To undertake all forms of pedagogic work which may include classroom teaching, tutorial work, distance learning courses and student placements. Additionally, to conduct curriculum development work including identification of consumer requirements.Duties:Research Duties:• Quality control, classification and organization of large volume of confidential and publicly available documents• Selection of analysis sample based on criteria such as national statistical results of quality services and customer complaints• Analysis of data, study of results and writing final reports of research results Administrative Duties:• Organization of scientific collaborators’ tasks, organizational charts and time functions• Communication with private and public entities for collaboration within the research program• Writing analysis and project reportsAchievements• Improving the flag module of Aston Business School “The Business Game” Show less Administrating and teaching groups of students to perform the management functions of a company in a simulated management environment based on real life (or Business a Game). Duties:Administrative Duties:• Responsible for the organization of module attached in the Undergraduate Department of Business School• Organization of 650 students into groups and subgroups including a complex allocation of up to 650 students to working groups based on criteria such as ethnicity, gender and overall grades• Responsible for the updating and printing of the module’s material• Organization of Tutors’ timetable and students’ registration forms• Organization of presentations (Booking rooms, catering, AV equipment• Communicating with private companies to invite external assessors to assist the university with the presentations (BMW, IBM, Hyatt Regency, Ernst & Young)• Creation of feedback forms, sign in and absence forms• Development of summary results’ forms and statistical tables to be sent to researchTeaching Duties:• The Business Game:• Lectures and TutorialsAchievements• Improving the flag module of Aston Business School “The Business Game”• Invited and convinced brands like BMW, Ernst & Young, IBM to assist us with the module as external assessors Show less

  • Sessional Lecturer

    Oct 2012 - May 2013

  • Research Co-ordinator

    Jan 2012 - Jan 2013

  • Module Administrator

    May 2011 - Jun 2012
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  Birmingham City University

  May 2014 - May 2015

  Visiting Lecturer in Social Policy

  My role is to enable students to obtain a historical context of Social Policy and welfare provision in Britain through which they can understand the motivations behind the decisions made by governments, critically evaluate those decisions, and assess the significance of the policies applied as they analyse their results themselves. Furthermore, part of my duties is to assist in the design and the co-ordination of the module. I am also responsible to set and mark the coursework/exams. I am working closely with the module leader as well as the Head of the Department in advising students on their progress. Show less

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  The Life Goddess LtD

  Jun 2014 - Oct 2015

  General Manager

  Organizing and running day-to-day Operations, full managerial responsibility on all aspects of the business.Key Responsibilities: • In charge of 22 members of staff. • Analysis and forecasting of data and information related to future and current business options.• Responsible for conducting interviews and selecting appropriate staff.• Organizing weekly meetings based on a pre-determined agenda for staff and higher management.• Managing and providing intensives to staff to ensure the effectiveness of the business.• Review organizational effectiveness and formulate recommendations for improvements.• Ensuring instantaneous troubleshooting.Achievements:• Implemented procedures to reduce costs. Reduced expenditure by 36%.• Managed and motivated towards a common goal, resulting in a sales increase of 24%• Creation and running a customer’s data basis. Show less

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  Vodafone

  Dec 2015 - Dec 2017

  Sales Supervisor

  Head of training, organization and coordination of cold calling sales team. Key Responsibilities:• Monitoring of performance.• Providing sales training to new members of staff for greater efficiency through workshops.• Organizing, monitoring and setting goals and sale plans according the ‘dynamics’ of the team.• Group development & guidance.• Collect consumer feedback on the experience and product and propose corrective actions where needed.

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  Philip Morris International

  Oct 2017 - Oct 2020

  Key Responsibilities:• Monitoring performance and results of my department in order to increase business share.• Identify and target people/communities for whom the product will be relevant.• Communicate with Legal Aged Users about IQOS. Perform guided trial to LAU.• Supervise iQOS Coaches who conduct conversations with LAU that lead to product trial.• Collect references (close reference/ second level reference) for potential interest in the product.• Supervise one to one or one to many meetings for guided trial.• Propose tools that can facilitate extended trial [i.e. device lending schemes etc.] in order to assure LAU understanding of device technical usage and to experience benefits of new category.• Collect consumer feedback on the experience and product and propose corrective actions where needed.• Proactively share experience and feedback with other team members and provide feedback that can help improve our capabilities.• Suggestions for quality sales development.• Activation of Retail Points. Show less

  • Team Leader B2C & Trade

    Nov 2018 - Oct 2020

  • Team Leader B2C & Trade

    Oct 2017 - Nov 2018
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  HELLENIC DAIRIES SA

  Dec 2021 - now

  Regional Sales Manager