Jill Holte

Experience

• 

  Manulife Financial

  Jan 2001 - Jan 2002

  Sales Support
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  New Vision Financial

  Jan 2002 - Jan 2003

  Administrative Assistant
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  Titan Recovery Group

  Jan 2003 - Jan 2004

  Client Services
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  Crown Asset Management, LLC

  Jul 2004 - Dec 2010

  Director of Internal Operations

  Crown Asset Management, LLC (CAM) has a successful history of operations in purchasing and managing distressed and delinquent receivables in the Accounts Receivable Management (ARM industry). While at CAM as Director of Internal Operations, I was responsible for supervising a staff of 8 including prioritizing, assigning, and analyzing work. I acted as a liaison between agencies, firms, buyers and sellers in resolving questions, researching issues, and determining appropriate course of action to take as well as escalating as necessary. Show less

• 

  Frederick J Hanna & Associates

  Dec 2010 - Jan 2012

  Client Services Liaison

  As a Client Services Liaison, at the Law Office of Frederick J Hanna, I was responsible for managing the day-to-day needs of 10 national clients. I was the primary customer facing representative and maintained clear communication between the customer and internal support teams as well as provided daily, weekly, and monthly client required reporting and data analysis such as forecasts, account reconciliations.

• 

  NCO Financial Systems

  Jan 2012 - Jul 2014

  Project Manager, Operations
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  SPH Analytics

  Jul 2014 - Nov 2016

  Account/Project Manager
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  LexisNexis Risk Solutions

  Nov 2016 - now

  Served as the primary customer facing technical resource for insurance carriers in the design, development, and integration of their automated system-to-system product ordering applications. Owned the day-to-day interactions with multiple clients, removing roadblocks, researching client/vendor technical, product, and product related questions, managing conflicting priorities with customers and coordinating implementation project plans.

  • Manager, Client Services

    Apr 2024 - now

  • Implementation Project Manager

    Aug 2021 - Apr 2024

  • Implementation Manager

    Nov 2016 - Aug 2021