Nathaniel Van Rooyen

Experience

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  Self employed/Sub contractor

  Sept 2002 - Jan 2008

  HVAC Technician

  Displaying a high degree of self-motivation, I managed the effective and efficient installation of Air conditioning and refrigeration equipment according to safety requirements and industry standards. I applied meticulous attention to details when reviewing plans and work orders to confirm job requirements and materials prior to commencing projects. I also calculated and ordered material and determined appropriate tools and equipment to use for specific projects, completing associated paperwork and documentation in a timely and accurate manner. To ensure customer satisfaction, RI responded to enquiries and promptly resolved issues raised by customer and followed through. Implementing effective time management strategies, I managed a demanding work schedule with flexibility and resilience to effectively adapt to changing priorities and situations. Show less

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  ERS

  Jan 2008 - Jun 2013

  HVAC Technician

  With an analytical approach to problem solving, I resolved highly complex systems through effective diagnosis of issues and undertaking repairs to domestic and commercial air conditioning plant within a set timeframe and according to a defined process, service agreement and customer needs. I monitored performance of ongoing planned maintenance activities and prepared detailed reports to communicate clearly findings and any further actions required or recommendations for system improvement, upgrades or optimisations.Displaying a warm, positive and enthusiastic attitude, I established strong client relationships and maintained high customer satisfaction by addressing any questions, concerns or issues in a prompt manner. Furthermore, I took the lead in specific jobs and directed other technicians or contractors to ensure work was carried out in accordance with schedules. I also attended training as required and maintained awareness of health and safety regulations specific to the spaces and equipment used. Show less

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  Broadspectrum

  Jun 2013 - Jan 2019

  Applying subject matter expertise and leadership experience, I drove the performance of the site through optimised maintenance delivery and proactive monitoring of specific contract KPIs whilst maintaining the clients’ capability standards. I aligned the maintenance plan with the operational activities of the sites to ensure successful delivery of planned and reactive maintenance in a high volume, high demand environment. To contribute to capability building, I mentored, coached and provided technical support and advice to trade supervisors and schedulers responsible for delivery areas. I also provided insight, support and coordination to contractors, maintaining the planned schedule, budget and resources required for on-time delivery of maintenance works and projects. Using naturally collaborative approaches, I partnered with internal and external stakeholders to understand upcoming priorities, linking project delivery to the needs of the business.Keen on delivering client-focused outcomes, I coordinated with clients regarding their needs and priorities to maximise customer satisfaction and ensure delivery of quality services. Displaying initiative, I increased effectiveness and efficiency of delivered services through monitoring and maintaining contract KPIs such as response time and cost controls. Applying astute judgement, I leveraged innovation and best practice opportunities to identify and implement changes aimed at reducing cost, increasing productivity and improving quality, safety or environmental aspects of the maintenance works. Show less In this role, I strategically planned, directed, coordinated and controlled day to day operations of the trade team on site and contractors to achieve challenging KPIs. I facilitated a smooth workflow through effective resource management and allocation to complete high quality projects on schedule. Moreover, I proactively monitored the site’s contractual performance to understand any variance, recommending change programs to the senior management team to enhance performance moving forward. This entailed ensuring that the correct training and competence was in place and raising any performance management concerns to the appropriate manager in line with company procedures.Banking on my strong interpersonal, negotiation and liaison skills, I communicated effectively with internal and external stakeholders as needed to coordinate work activities, review status of work, exchange information or resolve problems. More, importantly, I fostered a positive safety environment and ensured that all activities being planned and scheduled adhered to the highest safety standards. Show less

  • Infrastructure Services Manager

    Jan 2016 - Jan 2019

  • Site Supervisor

    Jun 2013 - Jan 2016
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  Ventia Pty Ltd

  Jan 2019 - Jan 2023

  With a forward thinking approach, I shape, manage and execute strategies and plans to ensure seamless delivery of operational services under the South Australian government facilities management contract. This includes implementing robust strategies to effectively deliver against maintenance performance deliverables while ensuring value for money for the client. As part of conducting due diligence, I establish and implement governance frameworks to ensure the identification, management and mitigation of risks to people, scope and finances.Adopting a customer-focused mindset, I proactively manage and strengthen relationships with clients to understand and meet specific requirements and operational delivery model. As a visible leader, I collaborate with the contract team to identify areas for potential improvement. I exercise probity and transparency whilst engaging with the customer, in line with the company’s financial policies and procedures. Furthermore, I promote and ensure adherence to contractual deliverables as prescribe by the head contract while ensuring the identification of best practice and highlighting common issue themes that require the appropriate functional help. Show less Focused on driving and managing administrative and operational performance relating to asset management within the region, I ensured maintenance delivery was optimised in line with specific contract KPIs and clients’ capability standards. To drive P&L performance, I drove efficiencies gained from optimised maintenance techniques. I also led strategic procurement initiatives and vendor negotiations, making prudent and pragmatic decisions on CAPEX, purchase orders and sourcing strategies. I drove results through others by controlling activities and monitoring work performance of internal maintenance team, supervisory team and external contractors. As part of my sub – contractor management duties, I oversaw cost control, short form contracts, tender process and on-boarding/induction to drive performance and compliance in accordance with the terms and conditions of contracts. With a strategic perspective, I planned and coordinated all programmed or non-programmed maintenance from review of scheduling through to the implementation and delivery of the Maintenance and Major Works Plan to ensure compliance with contract deliverables. A large part of my role involved liaising closely with internal and external stakeholders on risk identification and mitigation, ensuring all activities involving maintenance and assets were compliant and aligned with organisational strategy and risk objectives. I also carried out technical inspections and prepared technical reports on investigations and recommendation to ensure compliance to Australian/international standards. Furthermore, I proactively managed relationships and engagement with key stakeholders and clients through regular meetings, forums and emails, communicating insights to inform asset management and operational areas. Show less

  • Operations Manager

    Nov 2021 - Jan 2023

  • Regional Asset Manager

    Jan 2019 - Nov 2021
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  Boeing

  Jan 2023 - now

  Senior Manager, Business Support and Site Services