
SANJAY KUMAR, MBA. ABD.
Cheif MIS/IT & Business Administrator

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About me
Project Manager / Scrum Master /Agile Lead at JP Morgan Chase & Co.
Education

University of Phoenix
2010 - 2021Doctorate (DMIST) Doctorate of Management of Information Systems & TechnologyActivities and Societies: Toastmaster's International TBA

Franklin University
2005 - 2010Master degree; MBA Business AdministrationMISMBA - Leadership work

Franklin University
2005 - 2010Bachelor of Science degree Management of Information Systems (MIS); Business managementSix Sigma Discipline (Green Belt)(Pursuing PhD doctoral program
Experience

Advanced Cardiovascular Services Inc. (ACS)
Mar 1998 - Feb 2000Cheif MIS/IT & Business AdministratorManaged and coordinated all business operations with corporate headquarters and six branch offices statewide. Created short and long-term business strategic plans for the organization focusing on Information Technology.Developed, monitored network administration, user case models, and JAD sessions in order to secure, optimal performance and network operations. Administered and delegated responsibilities to track and maintain all offices under one network hub. Provided cost benefit analysis, and developed implementation plans for the business. Operated the financials, which included budget proposals, developing and controlling budgets, and preparing profit loss reports (P&L). Supported the organization with business analysis, information technology applications and implementation. Successfully initiated several business application and network projects and managed project life cycles through business analysis, design, development, testing, and training, implementing and closing out. Show less

Advanced Cardiovascular Services
Apr 1998 - Nov 2000MIS AdministratorEnvironment: MS Office Tools, MS-Project, Visio, SQL, Oracle and Java; Managed the Information Systems, multiple projects, and the summary of activities included: Managed and coordinated business operations with corporate and six branch offices statewide.Administered and delegated responsibilities to track and maintain all offices under one Network hub. Secured optimum performance and network operations. Provided cost benefit business analysis, and developed implementation plans for the information technology applications Successfully initiated several business application and network projects through SDLC project management. Activities included: Conducted interviews and business meetings involving business users and technical team to define and gather business requirements using Requirements Traceability Matrix (RTM)Performed GAP analysis Developed business requirement documents and functional specification documents Business Process Flows diagrams and data mapping. Involved in creating project charter and Developed project plan. Involved in analyzing reporting needs and helped in customizing and mapping data elements of the reportsDeveloped Test Cases and conducted walk through with the Testing Team to help them understand details of test cases. Actively participated in User Acceptance testing Show less

Nationwide Insurance
Jan 2000 - Dec 2003Successfully completed the “work time and compensation development” project supporting the workforce management applications from project initiation through analysis, design and development, training, testing implementation and closing out activities in a well-planned project. In the claims division, gathered current business processing, procedures, from the business matter experts, performing staff through workshops, checklists and interviews. Performed Fit-gap business and techno- functional analysis, documented and validated business operational requirements supporting client billing, claims processing and IT applications. Conducted change management analysis auditing and evaluating the change management and business process for productivity. Provided recommendations to use “top to bottom” communication systems. Participated in design, development, and implementing business functional applications.Developed functional system as an analyst based scenarios and developed user functional test UAT methodologies. Trained the users in using the test scripts and testing scenarios and documenting results. Provided system based application training for the end users. Developed documentation for Business processes and procedures. Established NETS (Remote Services Management) and provided technical, functional support to the Nationwide Trial Division.Enhanced cost benefits and efficiencies for the Trial Division. Developed request for proposals for computer application selection and implementation for the Nationwide Trial division. Received a promotion to a systems analyst from an internship. Show less Environment: Service Oriented Environment (SOA), Windows XP, and Oracle 9.I, SQL Servers.Worked in different roles and held responsibilities in multiple projects the activities included:As project manager successfully completed Project "work time and compensation" (SDLC).Established NETS (Remote Services Management) and provided technical, functional support to the Nationwide Trial (Legal) Division. Performed business process analysis, audited and Re-engineered existing systems to streamline critical processes for productivity. Developed documentation for Business processes and procedures and enhanced cost benefits by 70% and efficiencies for the Trial Division Provided technical solutions to business problems, to integrate with existing and planned systems-architecture components. Developed request for proposals for implementation. Interacted with user groups in eliciting requirements, formalizing requirements and developed functional specifications. Performed fit-gap analysisInterfaced with developers on the design and specification of technical features Performed functional and coordinated user acceptance testing (UAT). Developed business requirement documents and Requirements Trace Matrix document. Tools: Visio, Excel, Word, PowerPoint, Project, Outlook, Access, Rational Requisite, .NET Minitab, Rational Rose, Clear Case, Business Objects, Crystal Reports, Oracle Reports. Show less
Systems Analyst II
Apr 2000 - Dec 2003Systems Analyst II
Jan 2000 - Dec 2003

Loyalty Management
Mar 2003 - Dec 2008Business Executive ManagerEnvironment: MS Office, Visio, Excel, Access, Rational Requisite Pro, Clear Case, Business Objects, Crystal Reports, PowerPoint, Project, Oracle9.0, SQL, Windows 97.; Worked as Business executive manager in developing information technology infrastructure and developing business development strategies. The activities included: Developed and implemented business strategic plans for enhancement of information technology systems and marketing infrastructure. Analyzed the impacts of new initiatives on existing systems, and mitigated key risks.Through JAD sessions - managed business and technology groups evolving solutions.Through GAP analysis - identified inconsistencies with existing business processes.Analyzed system impacts and handled change requests (Approve, Reject and Differ). Managed and developed Loyalty as a national management and consulting company in the music and film industry. Negotiated and accomplished a three-year executive management contract (3 million Dollars in revenue) with Grammy award winning clients and achieved 85% profit increases. Developed, negotiated, achieved contracted partnerships and managed projects with Universal, Sony, UMVD, IMG and 7th Sign companies.Implemented process management for development, production, marketing plans, distribution and sales promotion. Managed cross-functional activities designed and led Agile project management duties to gauge and measure strategy and trend with district and regional vendors to gather customer activity and statistics. Developed Plans and managed projects (SDLC) Show less

Humana
Mar 2009 - Oct 2009As a COB project lead / facilitator, and activity manager, performed daily data tracking, data scrubbing and validation. Coordinated project management and strategic activities, created and maintained technical and functional documentations for trend and statistical reporting.Supported the risk management strategy by applying mitigation activities through monitoring project standards, recommending progress enhancement corrective actions, accurately applying comments from the steering committee. Assisted senior executives in running a fiscally successful project by assisting with scope management through monitoring and eliminating gaps in the scope, manage resources by assisting enforcing project timelines and schedules for assigned tasks. Analysis and Solutions Supported the Process management through defining a process, establishing responsibilities, providing methods of evaluating process performance and analytics, and identifying opportunities for improvement in the claims processing. Created process models and implementation models, assisted in integrating with the current business processes using the Brown Paper method developing process mapping. Gathered, Collected and researched business information including policies, procedures, business processes through consulting with business staff, business matter experts and business executives, conducting workshops, using various checklist methods. Show less Environment: Service Oriented Environment (SOA), Windows XP, and Oracle 11 g, SQL Servers. Executed project "Coordination of Benefits (COB)" as Project lead and performed the role of Business Data analyst.Provided deliverables managing project within the fiscal and work scope and timelines. Provided recommendations for decision-making process enhancing 65% profit, efficiency, and productivity in claims processing.Conducted JAD sessions gathered business requirements, business rules and business processes. Used fit-gap analysis for functional designs to integrate in the applications.Created and maintained documentations for trend and statistical reporting. Provided statistical financial analysis (ROI Cost, and coordination of benefits). Enhanced claims process accuracy and efficiency with corrective actions through performing process analysis for Medicare and Health insurance claim processing systems. Using Brown Paper Method created process models (maps), integrated with the current business processes. Performed Data Mining using scrubbing tactics and validated referential integrity (stratifying, normalizing and validating) Provided reports including scorecards, financial statistics, situational analysis, departmental savings analysis, ROI percentage variance, executive summaries (Used Excel, Access, and Minitab, SCRUM, Database Mining tools SQL Queries, MS Office suite).Tools: MS Office, Outlook, Visio, Excel, Access, PowerPoint, Project, Rational Requisite Pro, RUP, Agile, Scrum, Rational Rose, Clear Case, Business Objects, Crystal Reports, HTML .NET. Show less
Business and Data Analyst II
Mar 2009 - Oct 2009Sr. Business & Data Analyst II
Mar 2009 - Oct 2009

Tekmark Global Solutions, LLC
Jan 2010 - Jan 2010Data & Business Analyst
Global Consultants
Feb 2010 - Mar 2010Project ConsultantProject: PeopleSoft Recruiting solutions Self Service module Implementation. Developed the Project proposal and Project plan for US Department of Agriculture (USDA) in coordination with the Office of Personnel Management (OPM).

Honda of America Mfg., Inc.
Jan 2012 - May 2015Sr. Business Analyst III
Tek Mark Global Solutions
Jul 2012 - Sept 2012Senior Business Analyst IIIProcess engineering, design, and implementation. Gathering technical functional, and non functional requitemens and validating current state documentation.

Randstad Technologies US
Apr 2013 - Apr 2014• Currently delegated as primary Project Manager and BA to the Mobile Device Management (Blue Chip), Endpoint Encryption, Endpoint Security, LANDesk, and Data Loss Prevention, and Identity Protection Authentication and Business Process Mapping projects. • Created and managed critical documentation for stakeholders and steering committee as project manager.• Managed multiple and interdependent, production, and break-fix projects (SECURITY), for OCIO while following the project life cycle discipline as a project manager. • Successfully executed and maintained scope documentation and strategically designed critical work break down plans as a project manager. • Participated and documented vendor management discussions for procurement efforts. • Successfully delivered an Enterprise wide (campus) mobile project initiative. • Orchestrated monthly, weekly and daily project meetings to maintain visibility and scope as a project manager.• Successfully mitigated multiple project derailments from a business analyst and project manager perspectives. • Developed and managed business and functional documentation. • Effectively executed business, functional, and technical requirements.• Effectively administered business – to - business management protocols. • Effectively facilitated project kick off meetings, cross functional iteration sessions, and gate reviews. Show less
IT Project Manager
Nov 2013 - Apr 2014Sr. Business Analyst / Project Manager
Apr 2013 - Nov 2013

FACILITY SOURCE
Nov 2013 - Apr 2015Project ManagerPROJECT MANAGEMENT / PMO.

JP MORGAN Chase & Co
Apr 2015 - nowProject ManagerProject Management

Software Guidance & Assistance
Apr 2015 - Apr 2015IT Project ManagerIT PROJECT MANAGEMENT - SOFTWARE DEVELOPMENT-INFRASTRUCTURE & SECURITY.SDLC & AGILE ENVIRONMENTS.
Licenses & Certifications

Green Belt Six Sigma
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