Moses Dsouza

Experience

• 

  Cardinal Health

  Dec 2007 - Nov 2008

  Business Analyst

  • Teamed with developers on a new website for ParMed.• Gathered, Analyzed and Documented requirements from business users.• Created “As-Is” & “To-Be” processes & requirements • Created and Documented Use-Cases following UML standards.• Conducted Business Process Mapping and Modeling by Workflow diagrams as well as key activities• Created and Executed User Acceptance Test Plans and Scripts.• Trained users to efficiently use the system.

• 

  KPMG US

  Nov 2008 - now

  • Lead and manage transformation initiatives to enhance efficiency and effectiveness of the Enterprise Contracting Center (ECC) teams’ processes and systems by applying advanced knowledge of technology.• Define the product vision, gather requirements, and translate them into detailed user stories and acceptance criteria for the development team.• Drive growth and continuous process improvement activities by identifying problems, offering, and executing solutions.• Develop and maintain effective relationships with internal leaders and groups, a go-to subject matter professional to align and achieve required goals and objectives and deliver high-quality products that align with business objectives.• Proactively manage risk and issue management, ensuring mitigating strategies or contingencies are appropriately applied to anticipated risks and issues.• Identify and implement automation opportunities; implement change management plans to ensure smooth adoption of new technologies and processes.• People management responsibility for a mid-sized team of entry-level through middle-level professionals/managers.• Provide active coaching, mentoring, and knowledge-sharing with junior staff to advance their career development; manage and review team members’ work product.• Planning for Business needs, such as projects and processes; construct plans for the deployment of resources. 收起 • Product Owner/Product Manager on KPMG’s Global and US Internal Applications. • Lead ongoing Development and Maintenance of 5 Domestic and 1 Global Systems, to comply with ever changing regulatory requirements, process improvements, and corporate risk management policies. • Monitor system utilization and recommend enhancements to numerous KPMG internal Applications to support evolving business/regulatory needs.• Lead global system development teams to ensure timely delivery of KPMG internal Applications, specifically related to Client and Engagement Onboarding, Partner Rotations, Contract Management, Risk Systems, and Engagement Tracking.• Develop both strategic and tactical recommendations based upon an understanding of Business Process Systems and KPMG’s business.• Triage production issues that arise from these systems and coordinate with appropriate teams (foreign & domestic) to resolve them.• Lead and monitor various change control board activities across all systems in my portfolio, in addition to activities to support the full lifecycle project development process from inception through adoption.• Work with Business Stakeholders to define strategic direction, conduct yearly budget forecasts, review progress on existing projects, and adapt programs based on ever-changing business priorities.• Maintain close working relationships with US and Global stakeholders including colleagues within Risk Management Applications (RMA), Information Technology Services (ITS), Office of the General Counsel (OGC), Department of Professional Practices (DPP), Ethics and Compliance, and Global Independence. 收起 • Product Owner/SME on KPMG’s Global and US Risk Management Systems • Manage ongoing development and deployment of 2 Domestic and 2 Global Systems, to comply with ever changing regulatory requirements, process improvements, and corporate risk management policies. • Monitor system utilization and recommend enhancements to numerous Risk Management Systems in support of evolving business/regulatory needs.• Lead global system development teams to ensure timely delivery of Risk Management Solutions, specifically related to Client Acceptance, Client Engagement Acceptance, and Client Engagement Tracking.• Initiate and lead efforts with respect to documenting Business/Technical Requirements and conducting Gap Analysis with existing system functionality• Manage Training Development & Delivery for new system functionality• Team with colleagues to conduct internal Management Consulting, specifically from a business process, system design & change management perspective -- documenting current state processes, gaps with business needs, and building agreement among project stakeholders on future state process & system improvements.• Develop both strategic and tactical recommendations based upon an understanding of Risk Management Systems and KPMG’s business.• Triage production issues that arise from risk management systems and assign tickets/coordinate with appropriate teams (foreign & domestic) to resolve them.• Lead and monitor various change control board activities across all systems in my portfolio, in addition to activities associated with managing the full project lifecycle from inception through adoption.• Work with Risk Management Application (RMA) leadership to define strategic direction, conduct yearly budget forecasts, review progress on existing projects, and adapt programs based on ever-changing business priorities.• Maintain close working relationships with US and Global stakeholders including colleagues within KPMG Departments. 收起 • Handled configuration and system maintenance needs for a key KPMG Risk Management System in the US.• Lead the Rapid Response Team -Training and Supporting the Business Users in the United States.• Managed the migration efforts from legacy risk management systems to a new global risk management solution, working across several countries.• Gathered, Analyzed and Documented requirements from business users• Created “As-Is” & “To-Be” processes • Identified and Documented Use-Cases following UML standards.• Conducted Business Process Mapping and Modeling by Work Flow & Key Activities using MS Visio.• Created and Executed User Acceptance Test Plans and Scripts. 收起

  • Assoc Dir, Enterprise Contracting Technology Center.

    Oct 2024 - now

  • Lead Engineer

    Oct 2021 - Oct 2024

  • Manager - Technology Engineering and OPerations

    Sept 2011 - Apr 2024

  • Senior Business Analyst

    Nov 2008 - Sept 2011