Naznin Shaikh

Experience

• 

  Itelenet Global Service Private Limited

  Jun 2010 - Dec 2011

  Support Associate

  • Assisted in foundational business development activities, gaining exposure to growth strategies andclient interactions.• Supported cross-functional teams in identifying client needs and contributed to initial solutionbrainstorming.• Gained insights into process optimization and its role in driving efficient project execution.• Assisted in maintaining communication with clients, providing updates and gathering feedback.• Participated in basic market research tasks, contributing to data collection and analysis.• Supported in creating materials for marketing initiatives to increase brand visibility.• Gained foundational understanding of contract management tasks and their role in clientrelationships. Show less

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  NCO Group

  Jan 2012 - Aug 2013

  Senior Associate

  • Supported the development and execution of business strategies to drive revenue growth and clientengagement.• Collaborated closely with Business Users, Marketing Teams, and Database Administrators to gatherinsights.• Assisted in translating client requirements into actionable solutions, aligning with companyservices.• Participated in process optimization efforts, contributing observations for Lean Six Sigmamethodologies.• Aided in cross-functional team coordination to ensure effective project execution. Show less

• 

  Tata Consultancy Services

  Dec 2013 - now

  Led multiple high-impact projects, focusing on Governance, Risk, and Compliance (GRC) to ensure regulatory adherence.Implemented business analysis methodologies to streamline processes and enhance operational efficiency.Collaborated with cross-functional teams to deliver comprehensive business solutions, resulting in a 15% increase in project success rates.Conducted risk assessments and developed mitigation strategies, reducing potential compliance issues by 20%.Provided mentorship and guidance to junior analysts, fostering a culture of continuous improvement and professional growth. Show less • Crafted and executed business development strategies, resulting in a 30% increase in new clientacquisitions.• Forged and managed key client relationships, serving as a trusted advisor for tailored solutiondevelopment.• Collaborated across departments to optimize operational efficiency using Lean Six Sigmamethodologies.• Analyzed market trends and insights to develop targeted marketing strategies and innovative serviceofferings.• Negotiated contracts, ensuring alignment with client needs and company goals for sustainablepartnerships.• Led cross-functional teams to execute projects, maintaining excellent communication and projecttracking. Show less

  • Senior Business Analyst

    Feb 2018 - now

  • Senior Business Development Manager

    Dec 2013 - Jan 2018