Justin Peters

Experience

• 

  State Farm ®

  May 2014 - Jan 2019

  Intern/Office Assistant

  Transfer all paper/physical files to a digital database.Manage all incoming phone calls.Learn from SF agent on medial objectives (CS, INS, Ent, etc.) Manage social media posts on Facebook and Instagram.

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  YMCA of South Florida

  Oct 2017 - Oct 2019

  Sports Coordinator
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  Greater Kendall Business Association

  Feb 2019 - Jul 2021

  Head of Administration

  Oversee all office operations, including social media management and digital marketing.Plan and schedule content across Instagram, LinkedIn, and Facebook to drive engagement.Conduct in-depth research and analyze data from CRM and marketing tools to inform strategy.Manage financial accounts, including QuickBooks, banks, PayPal, and credit unions.

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  Swagger Sales

  Nov 2021 - now

  Key Responsibilities:Marketing:Leading various marketing projects, including the launch of webinars, development of a new newsletter, and renovation of the social calendar.Supporting our marketing lead with implementing SEO strategies to enhance online visibility and engagement.Content Creation:Spearheading the creation of a Learning Management System (LMS) platform from scratch, collaborating closely with the content team.Directing the content creation process, including website design, to develop a comprehensive and user-friendly LMS platform.IT Support:Serving as the primary point of contact for all front-facing IT and software issues, providing effective and timely IT support.Leading IT support initiatives, ensuring seamless operation of all IT-related functions and addressing technical challenges promptly.Event Management:Overseeing all logistics for training courses, including event planning, sending course invites, material shipping, and customer handling.Coordinating and managing events to ensure smooth execution and high attendee satisfaction.Achievements:Successfully managing and executing numerous training events, contributing to increased participant satisfaction and repeat attendance.Assisting in marketing efforts through innovative projects, resulting in improved outreach and engagement.Resolving IT issues efficiently, maintaining high levels of operational efficiency and user satisfaction.Developing a robust LMS platform that facilitated effective learning and development for users. Show less

  • Operations/Marketing Lead Manager

    Mar 2022 - now

  • Marketing And Business Development Coordinator

    Nov 2021 - Nov 2022