VISWANATH NIHAN VUPPALA

VISWANATH NIHAN VUPPALA

Associate

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location of VISWANATH NIHAN VUPPALAIndore, Madhya Pradesh, India

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  • Timeline

  • About me

    MBA | Data Analytics | Operations | Power BI | Tableau | SPSS | JMP | Design | Excel | Power Point | MS Office | Data Visualization | Former Employee at AMAZON

  • Education

    • VMR Polytechnic

      2012 - 2015
      Polytechnic Mechanical Engineering
    • SVKM's Narsee Monjee Institute of Management Studies (NMIMS)

      2022 - 2024
      Master of Business Administration - MBA General management 3.2

      Dean's list 1st and 2nd Year

    • Sathyabama Institute of Science & Technology, Chennai

      2016 - 2019
      Bachelor of Engineering Mechanical Engineering
  • Experience

    • Maintec

      Jul 2019 - Feb 2020
      Associate

      Recruited to HCL as a third party employee through Maintec Technologies.

    • HCL Technologies

      Mar 2020 - Jan 2021
      Analyst

      • Providing support for all help desk-related tasks including answering questions, troubleshooting problems, teaching or instructing customers regarding software or hardware functionality, and resolving issues.• Answering evaluating and prioritizing incoming telephone, voicemail, email, and in-person requests for assistance from users experiencing problems with hardware, software, networking, and other computer-related technologies across a global company. • Accessing the software updates, drivers, knowledge bases, and FAQs resources on the intranet to assist with end user’s issues. Show less

    • Amazon

      Jun 2021 - May 2022
      Transaction Risk Investigator

      • Interpret the data, analyse the results using statistical techniques and provide ongoing reports of the customer accounts • Independent judgement were used to authenticate customers on the platform. The main tenet was to eliminate e-commerce fraud. With 99% precision.• Interpret and validate technical issues, test solutions, follow up and escalate when necessary.

    • KAMCO CHEW FOOD PRIVATE LIMITED

      Apr 2023 - May 2023
      Operations Management officer

      • Implemented Kanban system, optimizing operations and improving efficiency at Kamco Chew Food.• Hands-on experience overseeing production processes, ensuring smooth operations and meeting production targets at Kamco Chew Food.

    • 1Lattice

      May 2024 - now
      Senior Associate
  • Licenses & Certifications

    • Lean Six Sigma Green Belt

      KPMG
      Nov 2022
    • Tata - Data Visualisation: Empowering Business with Effective Insights Job Simulation

      Forage
      Sept 2023
      View certificate certificate
    • Foundations of Project Management

      Coursera
      Apr 2021
      View certificate certificate
    • Analyzing and Visualizing Data with Microsoft Power BI

      Havish M Consulting
      Jul 2023
  • Volunteer Experience

    • Corporate Social Responsibility Intern

      Issued by Piramal Foundation on Feb 2023
      Piramal FoundationAssociated with VISWANATH NIHAN VUPPALA