
Dalhia Taplin

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About me
Aspiring Systems Engineer | M.S. Informatics Student | Computer Engineering Graduate | IT Infrastructure & Cybersecurity | Embedded Systems Enthusiast
Education

The University of Louisiana at Lafayette
2025 - 2027Master of Science - MS InformaticsCurrently pursuing a Master’s degree in Informatics with a strong focus on leveraging technology to solve complex problems and drive innovation. My academic journey builds on a foundation in science and engineering, equipping me with interdisciplinary skills in data analysis, software development, and systems management. I’m passionate about integrating technical expertise with strategic thinking to enhance organizational efficiency and create impactful solutions.

The University of Southern Mississippi
2015 - 2019Bachelor of Science - BS Computer Engineering Technology/Technician 3.0Activities and Societies: Institute of Electrical and Electronics Engineers, Delta Sigma Theta Sorority, Inc., Women in Science and Engineering Curriculum deals with all aspects of designing, building and programming computer systems. Computer Engineering combines fundamentals of computer science and electrical engineering.
Experience

C Spire
Jun 2018 - nowIn the previous role as ASR, I:Demonstrated exceptional customer service with the highest level of integrity.Embraced operational excellence to deliver connectivity and technology solutions that advance the communities. Exceed and achieve sales target goal.Assisted with opening and closing procedures while fulfilling management leadership duties as needed.Stayed current on the latest devices and plans to be the consultant for wireless and home services.Certified Apple Champion Seed Program: This program is by invitation only and lets users test a variety of pre-release software ranging from OS releases to updates for apps. Show less
Team Leader
Jun 2022 - nowAccount Services Representative II
Jun 2018 - Apr 2023
Licenses & Certifications

Apple Champion
AppleSept 2019
CompTIA Security+
UCertifyFeb 2023
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