Marisa Sailus

Experience

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  Landscape Escape

  Jun 2014 - Nov 2020

  Landscape Manager

  Take direction and progress through job tasks without needing supervision, apply knowledge already know, ask questions if unsure to not make mistakes that would result in dissatisfied customersOversee and direct other workers with less experience, when supervisor not around take the position of supervisor and relay information to others according to supervisors’ orders

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  Milford House Bar & Grill

  Dec 2016 - Jan 2020

  Server & Hostess

  Developed customer service skills serving 5+ tables at a time during 6-12 hour work days in high stress environment, balanced multiple tasks including training and supervising new employeesPrioritized personal and team responsibilities to maintain an efficient and trouble-free workplace, adjusted to roles outside of the duties of serving to preserve order and customer satisfaction

• 

  O'Connor Recreation Center - Johns Hopkins University

  Jan 2019 - Feb 2020

  Welcome Desk & Equipment Room Manager

  Monitored and directed guests who entered the facility at the front desk while setting up new member accounts, distributing facility passes, and managing clerical work distributed by supervisorCommunicated information to patrons, utilized phone communication skills, and reported to manager on duty

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  Newton H. White JR. Athletic Center - Johns Hopkins University

  Jan 2021 - Dec 2021

  Student Assistant

  Assisted equipment room manager in administrative tasks as well as independently carried out critical functions to successfully maintain an organized and functional work environmentCommunicated critical updates to manager and athletes, utilized time management skills, and took initiative in covering co-worker shifts

• 

  Yanfeng

  Jun 2021 - Aug 2021

  Benefits Intern

  Initiated research and assembled an extensive foundation upon which to build a formal company-wide process to streamline and ensure consistency for future international transfersProvided support in proofreading HR materials, updating benefit overview documents, auditing 6+ plant locations for retrieval of paperwork, while consistently communicating with the Benefits Manager to ensure project and task completion in a timely manner

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  ClearPoint Strategy

  Mar 2022 - now

  • Senior Technical Account Manager

    May 2024 - now

  • Technical Consultant

    May 2023 - Apr 2024

  • Associate Consultant

    Mar 2022 - May 2023