Revanth Kumar Karnatham

Experience

• 

  Infosys BPM

  Aug 2015 - Jan 2020

  Senior Technical Support Executive

  Assisted with continuous improvement initiatives, applying data findings to address underperforming areas.Monitored KPIs and tracked continuous progress to evaluate efficacy of business solutions.Coordinated high-volume workflow to complete simultaneous high-value and projects.Utilised data visualisation tools to generate and deliver compelling presentations fo internal an external stakeholders.Maintained in-depth knowledge of industry advancements and emerging software tools to improve analytical workflow. Show less

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  Cognizant

  Jan 2020 - Dec 2022

  Team Lead

  Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.Reported on team performance to higher leadership, proactively offering action for areas of improvement.Mediated team decision-making and problem-solving for peaceful resolutions and decision-making.Led team of 30 members to achieve KPI targets and successfully complete assigned projects.Led performance reviews and tailored employee feedback to facilitate professional development.Led meetings with both client and internal teams to facilitate and drive project completion and provide status updates.Delivered on projects' key objectives with agreed budgets, timelines and standards. Show less