Kelly D.

Experience

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  Iron Mountain

  Aug 2006 - Nov 2008

  - Account Manager for Enterprise level accounts including Kaiser Permanente, HCA and Tenet facilities, Emory University, Children’s Healthcare of Atlanta - Teamed with senior management, operations, and project management to implement some of the largest healthcare accounts in the Bay Area.- Consulting on transition projects for active and back file medical charts and films to Electronic Medical Records (EMR) and Picture Archiving and Communication Systems (PACS).- Weekly discussions around Best Practice compliance regarding Joint Commission, HIPPA, organizational and Government retention requirements.- Played key role in development and establishment of healthcare business in Northern California with senior executives.- Achievements - Best of the West 2008. Show less - Top business development and teaming partner for Western Division 2007- Vendor management – established and maintained strong relationships within partner organizations, responsible for completing orders and coordinating project deliverables for end user.- Continuous relationship building and providing services to high volume accounts such as Google, Yahoo, Symantec, Apple, County of Santa Clara, Fenwick and West, Bank of the West. Managed 21 of top 20 Businesses in Silicon Valley- Developed and delivered sales presentations, quarterly account plans, and reviews to internal and customer senior leadership teams.- Assumed responsibility for customer retention with a less than 1% term ratio in a very competitive market. - Negotiated existing contracts resulting in multi-year deals with a minimum 6% increase and escalators year over year for the life of the contract resulting in Annual revenues exceeding 5 million. - Effectively increased brand visibility and awareness of Iron Mountain products, services and other lines of business.- Achievements: Chairman's Club, ranked 35 of 250 AM; Promotion to MHA in 10/07. Show less

  • Manager, Healthcare Accounts

    Oct 2007 - Nov 2008

  • Account Manager - Northern CA

    Aug 2006 - Oct 2007
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  Epicor

  Jul 2009 - Oct 2012

  Large Account Manager

  Present and sell Epicor software solutions, including point of sale, inventory, and accounting best practices programs to install base customers in the Hardware, Lumber, Farm Supply and Building Material industry across the United States.

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  Dickerson Park Zoo

  Mar 2010 - Oct 2012

  Volunteer

  Ambassador and Docent volunteer with the zoo

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  Grainger

  Oct 2012 - Oct 2015

  Manufacturing Account Manager

  Secured new business opportunities (B2B sales experience selling to Director, VP and C-level roles) through vendor consolidation and managed inventory within new and existing accounts. Using consultative selling techniques, recommended products, services, and resources in areas such as Safety, Production, Engineering, Janitorial, and Maintenance, Repair, and Operations. Prepared and delivered performance updates and quarterly business reviews (QBRs).

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  Lowe's Companies, Inc.

  Oct 2015 - Dec 2016

  Area (District) Field Services Manager

  Managed all aspects of the Service Provider (Installers) and General Contractor relationships for 14 stores. Established and maintained partnerships with Store Operations Teams at local and regional level as part of the Area Management Team. Interacted with Stores to support and oversee labor and associated product sales opportunities.

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  Just Fur-Babies Professional Pet Care Services

  Dec 2016 - now

  Small Business Owner

  Created all aspects of the business, developed marketing and strategic partnerships within local pet industry leaders and pet parents. Networking focuses on animal well being on a National level. The company now has 8 employees, including a full time General Manager to oversee all business functions. My role is a silent co-owner and is a family owned business. 2020 Gross sales on track for 36% increase over 2019 prior to COVID-19Financial managementMarketing, sales and customer serviceCommunication and negotiationLeadershipProject management and planningDelegation and time managementProblem solvingNetworkingSocial Media Management Show less

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  Meowy Matchmakers Cat Rescue

  Mar 2024 - now

  Board Member