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Jonathan Ezeh

Jonathan Ezeh

Information Technology Support Technician

Followers of Jonathan Ezeh992 followers
location of Jonathan EzehLagos State, Nigeria

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  • Timeline

  • About me

    Customer Support/Service | Technical Support Engineer | Microsoft 365 Consultant| Cloud Engineer

  • Education

    • Abia State Polytechnic

      2012 - 2017
      Higher National Diploma (Bsc Equivalent) Computer Science

  • Experience

    • Bet9ja

      Sept 2013 - Aug 2014
      Information Technology Support Technician

    • DE SKYLINE HOTEL LTD

      Jan 2019 - Feb 2019
      Administrator/IT Support

    • Independent National Electoral Commision (INEC)

      Feb 2019 - Apr 2019
      Presiding Officer 2019 General Election

      Conducted General Election for both Presidential, Governorship and House of Assembly

    • Xown Solutions Limited

      Feb 2019 - Aug 2020
      IT Support Specialist

      End-user Support | Hardware Support | Software Support | PC Support | Mobile Support | Troubleshooting | IT Service Continuity Planning | Reporting | Complaints | Resolution Management | Customer Support

    • Tek Experts

      Aug 2020 - Mar 2022
      Technical Support Engineer - Level 2 (Concierge)

      Office 365 Administrator | Windows Active Directory | Microsoft Exchange | Microsoft SharePoint | Microsoft Teams | Azure Administrator | Azure AD Connect | Azure Active Directory | PowerShell |

    • Freelance

      Oct 2021 - now
      Microsoft 365 Consultant

      Cloud Solutions Consult | Office 365 Administrator | Windows Active Directory | Microsoft Exchange | Microsoft SharePoint | Microsoft Teams | Azure Administrator | Azure AD Connect | Azure Active Directory | PowerShell |

    • Clipboard Health

      Mar 2022 - Sept 2022
      Customer Support Professional

      - Handled incoming calls and emails.- Follow established procedures to provide accurate responses to our users- Provided troubleshooting help in response to customer inquiries- Handled and replied appropriately to customer complaints or feedback

    • Browsio

      Aug 2022 - Dec 2023
      Customer Support (Volunteer)

    • Community Phone

      Sept 2022 - now
      Customer Support Professional

      - Handled incoming calls, emails and chats.- Followw established procedures to provide accurate responses to our users- Provided troubleshooting help in response to customer inquiries- Handled and replied appropriately to customer complaints or feedback

  • Licenses & Certifications