Deep Enrich
Micara Rampersad
Vacation Student – (IT Department)
589 followers
South Africa
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About me
Senior Operations Manager - Managed Services
Education
Wingen heights secondary
2009 - 201312
IIE Rosebank College
2014 - 2016IIE Diploma in Information Technology Management Information Technology
Experience
Altech Multimedia
Jul 2014 - Aug 2014Vacation Student – (IT Department)Tasks performed: • Desktop PC hardware• Installation of Microsoft Windows and organizational standard software• Auditing of IT assets• Network configuration of desktop pc’s and adding pc’s to the domain• IT service request fulfillment – desktop pc hardware and software fault finding and fault resolution• IT policies and procedures
Incredible Connection
Feb 2016 - Jun 2016Casual Technician
WeFix
Nov 2016 - Jan 2017FOH Sales Consultant- Assist with client requests and inquiries- Client Communication (quotes, job status etc)- Printing and Processing Invoices- Receive Payments (Cash & Credit Card)- Selling Company Products
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Network Configurations (Pty) Ltd ...NETCONFIG
Jan 2017 - Sept 2023Project Manager
Aug 2022 - Sept 2023Junior Project Manager
Jan 2022 - Aug 2022National Project Coordinator
Dec 2019 - Jan 2022Service Desk Coordinator
Jan 2017 - Nov 2019IT Internship
Jan 2017 - Dec 2017
Datacentrix
Oct 2023 - Feb 2025Service Delivery Manager
First Technology
Feb 2025 - nowSenior Operations Manager - Managed Services
Licenses & Certifications
- View certificate
Generative AI Overview for Project Managers
Project Management InstituteMay 2024
- View certificate
ITIL 4 Fundamentals - Essentials of IT Service Management
AlisonFeb 2024 - View certificate
CompTIA Project+
CompTIAAug 2021 
Advanced Project Management
University of Cape TownAug 2022
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