
Luise Marques
Marketing Coordinator | Branding, Growth and CX

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About me
Head of Marketing | Branding, Growth & Product Marketing | Reforge
Education

Universidade Federal do Rio de Janeiro
2009 - 2014Comunicação Social Publicidade e Propaganda
IBCIT/UFRJ
2015 - 2016Master of Science - MS Information Science/StudiesActivities and Societies: Incomplete

FIA Business School
2023 - 2024Postgraduate Degree Formação Executiva e Competências para C-Level
Reforge
2023 - 2024Marketing Strategy, Growth Strategy, Brand Strategy, Product Marketing Strategy
State University of New York at New Paltz
2012 - 2012Marketing and Value Management
Istituto Europeo di Design - IED Rio de Janeiro
2019 - 2021Master's degree Branding
Experience

Moccato
Sept 2016 - Aug 2017Marketing Coordinator | Branding, Growth and CXAt Moccato, I played a versatile role that made a lasting impact on the organization. I was responsible for leading the Customer Experience (CX) team, ensuring seamless and positive interactions with our audience and Marketing team.Key Achievements:• Conceived and executed the monthly subscription club boxes, successfully cultivating a community of 2000 subscribers.• Implemented several co-branding strategies, fostering strategic partnerships to enhance brand reach and value.• Formulated and executed impactful content strategies across various platforms.• Authored website copy, blog posts, press releases, and other content, resulting in increased organic SEO traffic.• Developed and implemented a robust content marketing strategy, contributing to a notable 35% increase in leads. Show less

Dextra
Jul 2017 - Jul 2018Marketing Manager | Branding & GrowthAt Dextra, the leading consultancy in the telecom real estate segment in Brazil, I undertook pivotal responsibilities that contributed to the company's success.Key Responsibilities:• Led the Branding Management efforts, defining and implementing strategies to enhance the company's brand identity.• Formulated and executed comprehensive go-to-market strategies, both online and offline, ensuring maximum market penetration and impact.Collaborated closely with the Commercial team on Growth and Sales Efforts, implementing Account-• Based Marketing (ABM) Strategies to drive targeted business expansion.•Established strategic partnerships with industry influencers, significantly boosting brand visibility and enhancing the company's reputation in the market. Show less

Estante Mágica
Mar 2018 - Jun 2019I led the strategy, planning, and 360º management of the Marketing team, overseeing Performance, Social Media, Content, and Offline activities (Direct Mail, Events, PR).Key Responsibilities:• Coordinated and managed the Marketing team, ensuring seamless collaboration between Performance, Social Media, and Content divisions, as well as overseeing Offline efforts.• Orchestrated and coordinated various marketing initiatives, including events, webinars, and more.•Applied data analysis to interpret marketing campaign results, informing strategic decisions and optimizing overall performance in 30% YoY Show less
Head of Marketing (Interim)
Jun 2018 - Jun 2019Consultora de Inbound Marketing
Mar 2018 - Jun 2018

Passei Direto
Jun 2019 - Mar 2021Branding ManagerAt Passei Direto, I actively shaped the brand's presence on social media, orchestrating various campaigns in collaboration with influencers, creators, and other companies.Key Responsibilities:Provided comprehensive oversight for all brand assets and communicationsShared responsibility for the creation of an employer branding strategy, narrative, and brand positioning, strategically implemented on platforms such as Glassdoor, LinkedIn, Great Place to Work (GPTW), and the annual diversity calendar. Show less

UOL EdTech
Mar 2021 - Aug 2022At UOL Edtech, I actively contributed to the success of a dynamic environment marked by digital products to Passei Direto.Key Responsibilities:• Provided oversight for all brand assets and communications within the Passei Direto vertical.• Shared responsibility for the employer branding strategy, actively managing platforms such as Glassdoor, LinkedIn, Great Place to Work (GPTW), and the annual diversity calendar.• Developed comprehensive communication manuals, tone and voice guides, and press releases.• Led the launch of new functionalities, products, and updates in the Brazil and Mexico markets.• Pioneered the establishment of the product marketing department, including the management of UX Writing and UX Research teams. Show less
Head of Branding and Product Marketing
Jan 2022 - Aug 2022Brand and Communications Manager
Mar 2021 - Jan 2022

Galena
Aug 2022 - Mar 2023Sr Marketing Manager | Brand, Growth & Product MarketingAt Galena, I played a key role in brand management, product marketing, growth, go-to-market strategies, and content marketing. Key Achievements:Implemented data-driven service delivery optimization, leading to a significant 20% improvement in service response times and a 15% reduction in service costs.Orchestrated brand management initiatives, enhancing market presence and perception.Launched product marketing campaigns, ensuring impactful product launches and feature highlights.• Executed effective go-to-market strategies, fostering growth and market penetration.• New products launch strategy• Structuring and implementing CRM and Chatbot, focusing on the entire user journey and experience• CRM and performance media management, responsible for candidate acquisition• Brand management, user research and creation of the brand assets library• PR Management and developing relationship Show less

Estante Mágica
Mar 2023 - Nov 2023Head of Marketing | Brand, Growth and Product MarketingAt Estante Mágica, I was responsible for go-to-market strategies in Brazil, Mexico, and Colombia, with a focus on Growth, Branding, and Product Marketing. Managed acquisition channels, developed a compelling brand narrative, and executed successful product feature launches.Key Achievements:• Led successful launches of AI features• Collaborated cross-functionally with Tech, Product, and Sales teams to achieve generating 700k printed books and soft-launching a mobile game (iOS and Android).• Managed and optimized various channels, including events, PR, email marketing, WhatsApp, paid media, and social media. That comprehensive oversight contributed to a 6 p.p. increase in sales generated through organic channels• Directed end-to-end planning for 10+ corporate events, effectively managing budgets of up to R$500k. Notably, increased attendee lead capture by 50% year-over-year through curated experiences and seamless execution. Show less

Self-employed
Feb 2024 - Aug 2024Brand Marketing Consultant
Empresa com Proposito
Aug 2024 - nowHead of Marketing
Licenses & Certifications

Fundamentação | História da Arte
EAV | Escola de Artes Visuais do Parque LageJan 2012
Google Adwords
GoogleJul 2016
International Program | Milan
Istituto Europeo di DesignOct 2022
Artificial Intelligence (AI) Global Reset
StartSeDec 2023
Google Adwords - Publicidade em Vídeo
GoogleJun 2016- View certificate

Curso de Product Marketing
Cursos PM3Apr 2023 
Personal Branding
Betafly BrandmakersJan 2021- View certificate

Inbound Certification
HubSpotMar 2016
Honors & Awards
- Awarded to Luise MarquesSuper Mentor 2020 Academia do Universitário Jan 2021 Trabalho voluntário mentorando estagiários de marketing
- Awarded to Luise MarquesTop Super Mentor 2020 Academia do Universitário
Volunteer Experience
Event Organizer
Issued by Startup Weekend on Aug 2016
Associated with Luise MarquesCo Lead
Issued by HubSpot User Group Rio de Janeiro on May 2017
Associated with Luise Marques
Languages
- poPortuguese
- enEnglish
- spSpanish
- enEnglish
- spSpanish
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