Agnes Palko

Experience

• 

  AMC Networks International Central Europe

  Jun 2011 - Apr 2012

  Dubbing Coordinator

  Daily tasks: - organising and coordinating of dubbing process- handling related administration- communicating with studios- reporting music rights

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  Cpl Hungary

  Jul 2012 - Jul 2014

  Technical Support Analyst

  Daily tasks: - receiving calls from Russian and English speaking clients - handling email requests- solving IT related technical issues- training the new hires - helping the team leader's work with ad hoc tasks- contributing to the performance reports done by the team leader (maintaining the worklog file, creating email handling data)Achievements: - team member of the month twice- high performance in email handling as well as regarding customer satisfaction responses Show less

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  IBM

  Jul 2014 - Aug 2021

  Daily tasks: - handling incoming requests- organizing and facilitating conference calls with high level decision makers and sales leaders- sending out meeting minutes- storing of evidencesBesides daily Facilitator duties: - refined and consolidated the MEA process- was appointed in Q1 of 2016 as backup for another job role (BOD contract localisation) - in Q3 of the same year was asked to act as backup for BeNeLux region- in Q4 2016 was started to help out at one more functional mailbox handling where I could again use my knowledge gained in MEA to consolidate the process after a major process change that affected four of my team membersAdditional tasks within the team:- newcomer training- quarterly desk level procedure update process- excel file consolidations- process focal - change managementAchievements:- was appointed as employee of the quarter in Q2 2016 Show less

  • RFS Manager and Operations Specialis for Nordics

    Mar 2017 - Aug 2021

  • Opportunity Management Decision Team Facilitator for MEA&UKI

    Feb 2017 - Apr 2017

  • Opportunity Management Decision Team Facilitator for CEE&MEA

    Jul 2015 - Jan 2017

  • Opportunity Management Decision Team Facilitator for CEE

    Nov 2014 - Jul 2015

  • Bid Manager

    Jul 2014 - Nov 2014
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  MOHAnet Mobilsystems

  Sept 2021 - Dec 2022

  Assistant To Chief Executive Officer

  Daily tasks: - handling incoming calls and emails- handling queries, preparing agreements and offers- creating presentations, preparing material for marketing (roll-ups, flyers etc.)- communication with website developer, photographer, graphic designer, etc.Besides daily duties: - organization of company's open door day for partners- organization of Yettel IoT Live Show 2022 exhibition and conference- monthly assistance with live stream interview

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  Frame Group

  Jan 2023 - Feb 2024

  Executive Assistant

  Daily tasks: managing CEO’s calendar and email communication, taking minutes of meetings, maintaining contacts within and outside the company, collecting of vehicle fleet data, keeping ISO certificates up to date.Besides daily duties: organizing company events, making presentations, translating, helping out with procurement tasks.

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  Richter Gedeon Nyrt. / Magyarország

  Mar 2024 - now

  Senior Executive Assistant