Claudio Barone

Experience

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  Thermo Fisher Scientific

  Sept 2014 - Feb 2020

  - Analyze and report on data across Customer Care, Finance and HR functions throughout EMEA;- Develop metrics and service level agreements based on historic baseline performance;- Develop Reporting Software to enable stakeholders to constantly monitor performances across the global business centres; Responsible for providing standard and ad hoc reports including:• Cash reports• Bad debt reports• Retrieve and analyse data from Oracle Hyperion, Oracle JDE Enterprise One, SAP, GetPaid, C-Foria• Monthly metrics• Territory review reports and reconciliations with Hyperion data Responsible for processing bank receipts and allocating received payments in both ERPs Oracle JDE Enterprise One and SAP.• Daily bank receipts processing• Contacting customers to ensure funds are allocated correctly• Payments investigation• Monthly reconciliations• Working with Credit collectors team in order to solve any allocation disputes

  • Business Analyst II

    Feb 2019 - Feb 2020

  • Reporting Analyst

    Jan 2016 - Feb 2019

  • Shared Service Representative – Cash Allocation

    Sept 2014 - Jan 2016
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  Cigna Healthcare

  May 2020 - now

  Senior Business Analyst