Ashton Wilson

Experience

• 

  Gainesville Pediatric Dentistry

  Jun 2014 - Jun 2016

  Front Desk Coordinator

  Responsible for meeting and greeting patients, data entry, updating medical alerts, and checking patients’ insurance eligibility. Represented point of contact for all patient inquiries and receiving. Delivered a professional and friendly demeanor while patients were waiting for their scheduled appointments. Demonstrated talent in resolving customer complaints. Handled high volume phone calls and answering customer queries.

• 

  BizFlow Corp.

  Jun 2016 - Jan 2017

  Administrative Assistant

  Responsible for inventory management for all office supplies. Approves and finalizes expense reports for employees in a timely manner. Answers all incoming calls from current and prospective customers on software product and services. Handles all customer issues and escalates to appropriate team member. Greets customers and potential clients professionally and enthusiastically. Assists Senior Vice President with all day to day business matters including schedule and travel arrangements. Organizes and facilitates executive meetings including required pipelines data. Demonstrates exceptional verbal and written communication skills. Show less

• 

  GURMAN & COMPANY, PLLC

  Jan 2017 - Jul 2017

  Administrative Accounting Assistant
• 

  Center for Autism and Related Disorders (CARD)

  Jul 2017 - Aug 2018

  Operations Manager
• 

  Bankers Life

  Nov 2018 - Feb 2020

  Insurance Agent
• 

  C2 Essentials, Inc.

  Feb 2020 - Feb 2021

  Business Development Manager
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  FAFCO, Inc.

  Mar 2021 - now

  • Customer Success Manager

    Aug 2022 - now

  • Customer Success Representative

    Mar 2021 - Aug 2022