Experience

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  Southern sales & services ltd

  Sept 2006 - Dec 2006

  It trainee
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  Columbus communications

  Feb 2008 - May 2009

  Control center technician

  Monitor all Network activity and report on outages as well as schedule Technicians to visit sites that lost connection to bring their Metro Circuit back online. in addition provided customers with reports on their bandwidth usage as well as troubleshoot connectivity problems within their network. Dealt with fiber outages and scheduled repair teams to the location as quickly as possible to reduce the downtime faced by customers.

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  Fujitsu caribbean

  Jun 2009 - Feb 2012

  Staging/roll out engineer & noc engineer

  Excel in merging business and user needs into high-quality, cost-effective design solutions while keeping within budgetary constraints by using technical expertise including cross-platform proficiency. Developing constructive and cooperative working relationships with co-workers and provide technical guidance and work direction. Built software image as per proof of concept team, whilst skilfully preparing, configuring, and testing of site equipment prior to delivery to customer.  Racked equipment in accordance to a specific design and escalated appropriate urgency concerns, as well as requests for changes from original specifications. Show less

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  Repsol

  Mar 2012 - Feb 2016

  It specialist / it project manager onshore/offshore

  I am instrumental in translating data into clear & useful information for senior management to aid in business decision-making efforts. Oversee projects and perform top-level forecasts to liaise between cross-functional departments and leading high-performing staff, I possess a breadth of experience that allows me to excel as a proactive project manager. Devised suitable information & communication systems with the development of effective network installation plans for cisco routers, switches, and phones. Strengthened network operations by troubleshooting issues & enhanced features of personal computers and servers with the execution of periodic maintenance and repairs. Isolated and restored system failures to operating condition by providing systematic inspection, detection, and correction of failures with preventative and corrective maintenance programs. Optimized service functionality through configuration of equipment in collaboration with the team in Madrid.Key Projects: Lead project manager on infrastructure network upgrade for offshore platforms in Trinidad.  Ensured installation of weather stations on offshore platforms to monitor conditions for vessel operations. Seamlessly relocated Repsol’s IT services from one building to another.  Enabled implementation of video conferencing solution platforms to conduct meetings with head office. Transferred Repsol Warehouse from Chaguaramas to Galeota facility. Administered deployment of UPS/ TVSS on all Repsol’s platforms in TSP. Setup communications for two drilling platforms namely Rowan Gorilla 3 and Sea-Drill West Freedom. Directed PA/GA upgrade on all Repsol’s TSP offshore platforms, as well as successfully completed microwave backhaul upgrade for all offshore platforms. Oversaw Windows 7 rollout through TSP Environment, PA/GA on TSP commissioning, and setup of new alert and abandon system on Samaan A. Show less

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  C&w business

  Mar 2016 - Sept 2019

  Incident management administrator

  I reflect excellent networking and hardware troubleshooting skills, coupled with critical thinking, incident and problem management skills and I thrive in this type of fast-paced environment. I maintain an upbeat attitude at all times and I have great communication skills with the ability to correspond efficiently with the staff and all management levels. Resolved incidents within specified SLAs by identifying root cause of events, analyzing, and determining mitigation steps to prevent future re-occurrences throughout the Caribbean and Miami. Upheld data integrity by auditing tickets logged by network operations center in accordance with set procedures. Show less

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  Niquan energy, llc

  Oct 2019 - Apr 2024

  Information communication technology technician
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  P2p network communications limited

  Oct 2023 - now

  Field services engineer