Mikeala Feeney

Mikeala feeney

bookmark on deepenrich
location of Mikeala FeeneyIreland
Phone number of Mikeala Feeney+91 xxxx xxxxx
Followers of Mikeala Feeney651 followers
  • Timeline

    Oct 2013 - Oct 2017

    Crew Controller

    Ryanair - Europe's Favourite Airline
    Dublin, Leinster, Ireland
    Mar 2018 - Aug 2019

    Crew Controller

    SAS Ireland
    SAS Ireland
    Aug 2019 - Jun 2021

    Care Advisor

    Allianz Care
    Current Company
    Jun 2021 - now

    Service Delivery Manager

    Ergo
  • About me

    Service Delivery Manager at Ergo

  • Education

    • Shaw acadamy

      2016 - 2016
      Diploma social media marketing distinction
    • Communication & management institute

      2013 - 2014
      Diploma criminology & forensic science with psychology
    • Technological university dublin

      2022 - 2023
      Level 8 cpd diploma in business innovation & digital transformation information technology
  • Experience

    • Ryanair - europe's favourite airline

      Oct 2013 - Oct 2017

      Cabin crew for over two years with Ryanair ensuring the safety and comfort of passengers on board while providing excellent customer service. Trained to deal with security, emergency, and first aid situations that may arise inflight or on the ground. Resolving any issues and listening to our guests needs ensuring they are met to the highest possible standard. Recently involved in different promotional campaigns such as our new uniform launch, corporate jet launch, ISPCC childline competition and press conferences across Germany. Show less

      • Crew Controller

        Sept 2016 - Oct 2017
      • Cabin Crew

        Oct 2013 - Sept 2016
    • Sas ireland

      Mar 2018 - Aug 2019
      • Crew Controller

        Oct 2017 - Aug 2019
      • Senior Training Coordinator & Crew Controller

        Mar 2018 - Jul 2018
    • Allianz care

      Aug 2019 - Jun 2021
      Care advisor
    • Ergo

      Jun 2021 - now
      • Service Delivery Manager

        Oct 2022 - now
      • L1 Team Lead

        Mar 2022 - Oct 2022
      • Service Desk Analyst

        Jun 2021 - Mar 2022
  • Licenses & Certifications

    • Itil 4 ® foundation

      Axelos global best practice
      Nov 2022
      View certificate certificate
    • Microsoft 365 essential training for administrators

      Linkedin
      Jun 2021
      View certificate certificate
    • Holding yourself accountable

      Linkedin
      Jul 2020
      View certificate certificate
    • Edx honor code certificate for introduction to marketing

      Edx
      View certificate certificate
    • Microsoft 365 certified: fundamentals

      Microsoft
      Dec 2021
      View certificate certificate
    • Itil 4 specialist create, deliver & support (cds)

      Peoplecert
      Aug 2024