
Timeline
About me
Retail Operations Manager at Maryum & Maria
Education

University of the punjab
2006 - 2009Bachelor's degree business/commerce, general
Experience

Ideas by gulahmed
Jul 2008 - Apr 2015Branch managerDay to day operational & administrative affairs of retail outlet incase of having deputation as the Branch HeadManage sales operations consisting of customer services & support functions.Executing periodic sales generative schemes and achievement of sales targets.Implement business growth & development strategies through effective promotional campaigns.Ensure that customer complains & queries shall be dealt & resolved timely & diligently at branch level which may require coordination with other divisions of the company (Products, Customer Services, Supply Chain departments).Manage staff functions under the supervision of Area Manager & HR department, particularly, in areas of staff orientation & development, performance management & disciplinary conduct.Effective prevention of thefts & pilferage by managing physical security system consisting of CCTV, Security Guards, and other security components.Contingency planning & implementation in emergencies under the supervision of Area Manager and Services Divisions. Show less

Outfitters
Apr 2015 - Dec 2016o Day to day operational & administrative affairs of retail outlet incase of having deputation as the Branch Heado Manage sales operations consisting of customer services & support functions.o Executing periodic sales generative schemes and achievement of sales targets.o Implement business growth & development strategies through effective promotional campaigns.o Ensure that customer complains & queries shall be dealt & resolved timely & diligently at branch level which may require coordination with other divisions of the company (Products, Customer Services, Supply Chain departments).o Manage staff functions under the supervision of Area Manager & HR department, particularly, in areas of staff orientation & development, performance management & disciplinary conduct.o Overall inventory management consisting of forecasting, re-ordering & maintaining appropriate stock levels, minimizing shrinkages, visual merchandising, replenishment, stock receiving & dispatch and controlling functions in coordination with back operations & services divisions.o Effective prevention of thefts & pilferages by managing physical security system consisting of CCTV, Security Guards, and other security components.o Contingency planning & implementation in emergencies under the supervision of Area Manager and Services Divisions. Show less
Sales Manager
Apr 2015 - Dec 2016Flagship Store Manager
Apr 2015 - Dec 2016

Lala textiles
Dec 2016 - May 2018Territory sales managerMonitoring territory sales and marketing strategiesAnalyze data to find the most efficient sales methodsMeet with team to address concerns and provide solutionsDiscover sales opportunities through consumer researchParticipate in industry or promotional events (e.g. Launching & Exhibitions) to cultivate customer relationshipsConduct training in sales techniques and company product attributesAssess sales performance according to KPIsMonitor competition within assigned regionPrepare and submit reports to the General Manager Show less

Btw® | by the way
May 2018 - Feb 2021Area Sales Manager
May 2018 - Feb 2021Area Supervisor
Sept 2019 - Jan 2021Territory Sales Manager
May 2018 - Sept 2019

Saya.pk
Feb 2021 - Apr 2023Regional Sales Manager
Jan 2023 - Apr 2023Area Sales Manager
Feb 2021 - Jan 2023

Maryum & maria
Apr 2023 - Apr 2023Retail operations manager
Licenses & Certifications

Train the trainer
The mediumApr 2012
Retail visual merchandising
University of dubaiFeb 2017
Languages
- enEnglish
- udUdru
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