Chantel Cabrera MBA, LMSW

Chantel Cabrera MBA, LMSW

Activities Specialist

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  • Timeline

  • About me

    Senior Director @ NYC Transit | MBA, LMSW

  • Education

    • Pace University - Lubin School of Business

      2021 - 2023
      Master of Business Administration - MBA Business Administration and Management, General
    • Stony Brook University

      2010 - 2012
      Master of Social Work (MSW) Social Work

      Activities and Societies: Sigma Lambda Upsilon/ Senoritas Latinas Unidas Sorority, Inc.

    • Stony Brook University

      2004 - 2008
      Bachelor of Arts (B.A.) Psychology
  • Experience

    • Chinese-American Planning Council

      Apr 2013 - Sept 2013
      Activities Specialist

      Assessed student needs, goals, interests, as well as prior and current academic experiences. Guided students in the design and implementation of a successful academic plan. Collaborated with faculty members to address the academic needs of individual students. Conducted daily attendance checks and phone calls to parents in the event of absence and excessive tardiness. Responsible for understanding, interpreting and advocating for students. Documented family involvement efforts including conference calls, meetings and sit-ins through ETO Software Show less

    • Good Shepherd Services

      Sept 2013 - Jul 2015
      Social Worker

      Maintained caseload of 70-80 students and provide them with monthly individual counseling. Conducted group counseling, crisis intervention and home visits as needed. Assisted students in attending school regularly through identifying barriers and connecting with resources. Worked closely with DOE teachers and administrators in a collaborative effort to achieve program goals. Assisted in the planning and coordination of recognition events, leadership activities and field trips. Offered direct supervision and instruction to the Advocate Counselor in training Show less

    • New York Center for Interpersonal Development

      Jul 2015 - Apr 2020

      Assisted Program Director with administrative and programmatic tasks as needed. Served as Director in instances of absence. Aided with hiring procedures. Attended network/manager meetings in instances of conflict. Maintained caseload of 50+ students. Provide individual/group/crisis counseling as needed. Worked closely with DOE staff in order to maintain/promote collaboration. Assisted in the planning and coordination of major events i.e. professional development training, field trips.

      • Director of Workforce Initiatives

        Jul 2018 - Apr 2020
      • Program Director

        Jun 2016 - Jun 2018
      • Assistant Director

        Jul 2015 - May 2016
    • Office of New York State Senator Brian Kavanagh

      Mar 2020 - May 2021
      Director of Community Affairs

      Oversaw and provided direct supervision to a team of Community Liaisons responsible for addressing issues affecting senate district 26. Our team was tasked with building and maintaining strong relationships with constituents, community leaders, other elected officials, government offices and advocacy organizations. We did so to gain and maintain a thorough understanding of issues facing the district residents and community organizations. These valuable connections informed and guided our recommendations and strategies for addressing the concerns and implementing thoughtful change. Additional responsibilities include but are not limited to managing individual constituent cases, developing staffing plans, implementing processes, advising on district issues and constituent cases as well as planning, organizing and leading community events. Show less

    • Pace University

      Jun 2021 - Mar 2023
      Director Of Public Affairs

      • Advocate for legislative issues of importance to Pace University and work to establish and maintain relationships with elected officials and their staff whose policies, funding and recommendations may relate to higher education.• Serve as public policy advisor to Pace University’s senior leadership.• Conduct media outreach with local New York City reporters.• Forge partnerships with key organizations that help elevate Pace University• Work with internal and external partners on events and programs that will enhance the student experience as well as the University’s image and identity.• Serve as a point person for relationships with local government agencies • Work with local neighbors, stakeholders, the business community and elected officials when community issues arise. Show less

    • Metropolitan Transportation Authority

      Mar 2023 - now
      Senior Director, Subways Coordination & Solutions

      •Provide executive support to the Chief of Staff & Organizational Strategy and Senior Vice President of Subways•Manage and provide status update on project portfolio including Wide Aisle Gate (WAG) implementation, physical fare evasion interventions, track intrusion mitigations, student OMNY transition, subway surfing, and serving as trustee on the childcare/training and upskilling fund•Lead/monitor the strategy for deployment of the MTA’s first WAG program, consisting of 11 gates, across 4 stations, resulting in a $1.1 billion investment in the 2025-2029 capital plan•Lead/monitor the strategy for piloting and expansion of physical interventions at the fare array that encourage fare compliance, resulting in recaptured ridership revenue•Guide the development of scopes, design, technical specifications, manage reporting and resource coordination •Serve as the NYC Transit liaison to NYC Public Schools for incentive and learning objective identification and implementation related to student OMNY pass transition, utilization and responsible ridership•Collaborate with Department of Subways Operations, Operations Support, Capital Programs, and Customer Environment & Facilities divisions, Construction & Development business units and other NYC Transit and MTA agencies Show less

  • Licenses & Certifications

    • Licensed Master Social Worker

      New York State
      Jul 2013