Muhammad Umar

Experience

• 

  InnoKAT

  Jul 2018 - Oct 2018

  Software Developer

  I started my career as an ASP.NET developer, supporting IT process automation for an industrial client.ASP.NET MVC Development: Created a custom IT ticket management system for Lucky Group, reducing IT equipment processing time by 80%.Client Communication: Led client demos and aligned project requirements for clarity and alignment.

• 

  Mimsoft

  Nov 2018 - Feb 2020

  Joined MIMsoft as a SharePoint developer, later transitioning to full-stack development for enterprise and hospitality solutions.SharePoint Development: Developed automated forms for the National Bank of Pakistan to streamline internal workflows, enhancing efficiency in the banking sector.Full-Stack Development: Built an MVP for a hospitality management platform, later deployed for a UK-based client,using Laravel, Vue.js, and React Native.verve-people

  • Software Engineer

    Sept 2019 - Feb 2020

  • Sharepoint Developer

    Nov 2018 - Aug 2019
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  ConceptRecall

  Feb 2020 - May 2022

  Transitioned from full-stack lead to Project Manager, establishing the PMO to standardize processes and improve project's oversight across full-stack and CMS projects. Key responsibilities included:PMO Establishment: Successfully set up the PMO, implementing structured processes to enhance project tracking,documentation, and reporting for full-stack and CMS development projects, which helped streamline the SDLC and ensured smooth sailing, it ensured client retention and revenue growth by 40%.End-to-End SDLC Management: Oversaw projects throughout the software development life cycle (SDLC), ensuring adherence to quality standards and alignment with project goals.Release Management: Led release planning and execution, coordinating with development and QA teams to maintain smooth, timely deployments.Resource Allocation and Utilization: Optimized resource allocation across multiple projects, achieving efficient team utilization and maximizing productivity.Risk and Stakeholder Management: Proactively managed risks and stakeholder communication, helping clients understand scope creep impacts on timeline and budget.Client Communication and Onboarding: Drove efficient client onboarding and discovery processes, facilitating clear project understanding and quick alignment with client expectations. Show less Joined as full-stack lead on the JavaScript stack, where I built and led a development team from the ground up to deliver high-quality, scalable solutions across multiple projects. Key responsibilities included:Team Leadership and Development: Established and led a full-stack team, mentoring and guiding developers with ctive hands-on, projects using MERN, MEVN, React Native, Swift (iOS), and Laravel.Client Communication: Acted as the primary technical contact for clients, ensuring clear communication of project requirements, progress, and deliverables.Technical Architecture: Designed and implemented robust, scalable architectures tailored to each project, optimizing performance and maintainability.Environment Management: Managed staging (STG) and production (PROD) environments, overseeing setup, configuration, and maintenance to support seamless deployment workflows.Release Management: Coordinated release schedules and deployment strategies, ensuring smooth transitions from development to production with minimal downtime, and delivering valuable deliverables. Show less

  • Project Manager

    Jan 2021 - May 2022

  • Full Stack Developer

    Feb 2020 - Jan 2021
• 

  Dipixels

  Jun 2022 - Sept 2023

  Technical Project Manager

  Led project management efforts for mobile application and full-stack development teams, delivering client-centric solutions in a fast-paced consultancy environment. Key responsibilities included:SOW Creation and Project Planning: Developed Statements of Work (SOW) and comprehensive project plans to define each project's scope, timelines, and deliverables to ensure timely value-driven completion and swift handling of change requests in fixed-scope projects.Stakeholder Management: Engaged with internal and external stakeholders to align project objectives, manageexpectations, and ensure project transparency throughout the lifecycle.Resource Capacity Planning: Conducted resource allocation and capacity planning to optimize team utilization andsupport project demands helped cater to roughly 20% more projects with the same team size.Risk Management: Maintained a detailed risk journal and developed mitigation strategies to address proactivelypotential project challenges.SDLC Oversight: Monitored the software development life cycle (SDLC) to ensure adherence to timelines and quality standards, led a team of highly skilled 22 individuals in multiple multi-disciplines of full-stack, CMS, and mobile application development.Agile Methodologies (Scrum and Kanban): Managed projects using Agile methodologies, including Scrum and Kanban, to enhance flexibility and responsiveness to client needs in hourly contracts.Client Onboarding and Communication: Streamlined client onboarding and communication, increasing client recurrence by 10%.Technical Assistance: Provided technical guidance and support to development teams throughout the project cycle, bridging gaps between technical execution and project goals. Show less

• 

  Qordata Inc.

  Sept 2023 - now

  Managing two SaaS product suites, supporting life sciences clients with high-impact, scalable solutions.Responsibilities and achievements include:Project Execution: Lead SDLC projects using hybrid frameworks, ensuring adaptability, quality, and timely delivery.Stakeholder and Client Management: Act as the primary point of contact for stakeholders, aligning project objectiveswith client expectations, and conducting regular reviews to foster transparency and build long-term relationships,clients' current half-yearly NPS score is above 60.Process Optimization: Streamlined estimation and SOW completion by 10% through improved PMO onboarding workflows.Change Request (CR) Management: Efficiently manage and document CRs, integrating them seamlessly into project workflows to adapt to client and project needs.Metrics Tracking and Risk Management: Monitor critical metrics (time, resources) and manage risk throughcomprehensive project planning, maintaining detailed risk journals and mitigation plans.Internal PMO Platform Development: Designed and implemented an internal platform for document management andautomated JIRA ticket creation from MS Project Plan reducing multiple hours of work to create backlog according toSOW, enhancing team productivity and document accessibility within PMO.Team Leadership and Collaboration: Guide multidisciplinary teams, ensuring alignment with project goals, clearcommunication, and quality deliverables, currently working with 12 highly skilled resources of interdisciplinary teams.Currently driving projects for life sciences clients, delivering compliance governance, auditing, and data managementsolutions. Show less

  • Project Manager

    Aug 2024 - now

  • Associate Project Manager

    Sept 2023 - Aug 2024