Abigail Jefia

Experience

• 

  Telnet Nigeria Limited

  Jan 2018 - Jul 2018

  Network Engineer

  In this role, I performed the following tasks:- Managed a network of over 300 staff members located in three different locations.- Maintained company servers, computers, printers, cables and other equipment.- Configured network devices and performed troubleshooting with routing and switching protocols.- Prepared operational reports, including trouble resolution and analysis, project status, and equipment and network requirements reports.

• 

  Chase Digital

  Feb 2020 - Aug 2020

  Security Analyst

  In this role, I performed the following tasks:- Configured and managed a vulnerability scanner (OpenVAS) on the cloud for performing vulnerabilityassessments on assigned customers' infrastructures.- Created and reviewed project deliverables e.g. knowledge transfer documents, security solutiondocuments, implementation plans, etc.- Maintained the organization's suite of security tools used for providing services to customers.

• 

  Cisco

  Sept 2020 - now

  In this role, I worked with customers to design, implement and optimise their network infrastructure utilising Cisco's suite of solutions across the following technologies; Routing and Switching, Wireless, ACI, SD-WAN, DNAC.My primary tasks involved the following responsibilities:- Work with customers alongside appropriate internal and external resources on the strategy, deployment and optimization of Cisco services and solutions.- Responsible for task/project implementation for assigned customer engagements.- Create and review project deliverables e.g. Customer Requirements, Low Level Design, Implementation Plans, etc.- Build and/or leverage test environments as required to resolve complex problems and compatibility issues.- Act as an initial focal point for problem resolution for assigned customer engagements.- Provide support for proper and quick resolution of customer problems across technologies. Show less

  • Solutions Engineer, Industrial IoT

    Dec 2023 - now

  • Network Consulting Engineer

    Mar 2021 - Dec 2023

  • Associate Consulting Engineer

    Sept 2020 - Feb 2021