Emmanuel Wanambuko

Experience

• 

  NHIF

  Jan 2013 - Apr 2013

  IT Support Specialist
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  Professional Digital Systems Ltd

  Oct 2014 - Jan 2022

  1. Provide comprehensive IT support, configure, maintain, and upgrade corporate databases. 2. Design, configure, and ensure ongoing maintenance of Data Centers. 3. Install, configure, and troubleshoot Elastix version 5 phone systems with SIP (VoIP) and E1 lines, incorporating call center capabilities. 4. Configure Neo gate to effectively route calls from GSM and E1 lines to Elastix servers. 5. Install, implement, and maintain PDSL Servers, conducting services backups using NAS-Technology for Windows, Centos, and Ubuntu. 6. Lead and provide training for the call center department. 7. Install and integrate new server hardware and software applications, including processors, hard disks, RAM, and operating systems. 8. Monitor and install data center equipment, managing cabling and cabinet mounting. 9. Implement network physical connections, such as wall cabinets and physical cabling. 10. Perform ESXi hypervisor 6.5 installation on servers, creating virtual servers, virtual switches, and port-groups. 11. Develop and maintain corporate websites. 12. Stay updated on industry trends and advancements by participating in educational opportunities and attending IT conferences and summits. Show less

  • Technical Support and System Engineer

    Oct 2014 - Jan 2022

  • System Engineer

    Oct 2014 - Jan 2022
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  Ed Partners Africa

  Jul 2022 - Sept 2024

  ICT Officer

  1. Strategic ICT management decisions for business growth and risk handling.2. Administration, maintenance, and support of Core Banking Systems.3. Network administration and support.4. Development and implementation of ICT systems, technologies, and solutions for enhanced service delivery and customer satisfaction.5. Automation of business processes.6. Conducting risk assessments of IT infrastructure and implementing risk-mitigating strategies.7. Designing and implementing information disaster recovery mechanisms, data protection, and security strategies aligned with approved procedures, best practice standards, and sector regulations.8. Enforcement of IT policies.9. Maintenance of computer hardware and software.10. Server and cloud storage maintenance.11. Support for operational infrastructure to drive business.12. Server Virtualization installation and configuration, management i.e., VMware hypervisor, VCSA, RAID Show less

• 

  Fresh Del Monte

  Oct 2024 - now

  Senior Infrastructure Analyst