Reuben Mabunda

Experience

• 

  Toyota Motor Corporation

  Feb 1981 - Dec 1985

  Administrative Clerk

  Monitoring pickers and recording their outputs on a daily basis, as well as sending the report to management at the end of the business day

• 

  Joy Global Inc.

  Apr 1987 - Jan 2014

  1. Key issues identified include being customer conscious and fulfilling customer requirements2. Key opportunities identified include purchasing of new equipment, machine rebuilds & opening of new shafts which must be reported to Senior Management within 48 hours3. Manage relationship with Mine management & head office on a daily basis4. Organise an account meeting landscape monthly5. Set priorities within the account on a monthly basis & must be signed off by Sales Director 6. Profitability of account margins7. Proficiency in account deliverables8. Manage account receivables (<5%) and DSO (<30 days)9. Drive service levels and customer demands by working closely with customers10. Manage customer expectations & queries11. Work with internal teams to ensure timely and successful delivery of all orders12. Identify and grow opportunities within client’s base through account planning.13. Communicate telephonically daily with field service technicians & supervisor14. Follow correct procedure when requesting field service on your mine (All requests are to be sent through to Field Service Supervisor or Field Service Manager should the Supervisor not be available who will in turn allocate a Field Service Technician as soon as one is available) Show less

  • Strategic Account Manager

    May 2003 - Jan 2014

  • Sales Representative

    Jan 2001 - Apr 2003

  • Internal Sales Representative

    Apr 1987 - Dec 2000
• 

  JA Engineering Works (Pty) Ltd

  Feb 2014 - Mar 2022

  Sales & Marketing Director at JA Engineering Works (PTY) LTD

  1. Lead and motivate account managers and field service staff to improve customer service with clients.2. Design and implement strategic plans to reach sales target sales quotas and projecting expected sales volumes and profit for existing and new products.3. Establish sales objectives by forecasting and developing annual sales.4. Maintains sales volume by tracking changing trends, economic and supply and demand. Indicators, competitors.5. Develop and execute strategic plan to achieve sales targets and expand customer base.6. Cultivate lasting relationships with customers to grow customer loyalty.7. Develop and promote weekly, monthly and quarterly sales8. Draft detailed and accurate sales reports.9. Work with customers to better understand their business needs and goals.10. Assess costs, competition, and supply and demand to identify selling prices.11. Estimate sales volume and profit for current and new products.12. Establish a sales training program to train new account managers and field service men and managers.13. Meet and review with account managers to assess company sales performance. Show less