Mudassar Saiyed

Experience

• 

  Aegis

  Aug 2007 - Dec 2008

  Sr. Customer Assistant
• 

  NICT Computer Education Pvt Ltd

  Jan 2009 - Oct 2009

  Business Owner
• 

  Express food Ltd

  May 2010 - Dec 2012

  Assistant Manager
• 

  WHSmith

  Jan 2013 - Jan 2015

  Store Supervisor - Manchester Piccadilly
• 

  QX Global Group

  May 2015 - now

  • Maintain 100% C-SAT from all the clients. • Client co- ordination for team management, targets, improvement and escalation.• Responsibility to handle team members daily, weekly and monthly reporting.• New process establishment and setting the targets for team.• Responsible for all the reporting done to management team.• Manage performance, attendance and leaves of team.• Lead and Work effectively to achieve the team’s target.• Answering or escalating concerns and queries from clients• Conducting meetings and voicing concerns as well as suggestions for improvement• Arrangement of training programs and coaching calls to the team members for theirimprovement and knowledge• Working with recruiters to generate more files for compliance and relationship building between the teams.• Responsible for internal and external audits (Framework Audits) - ISO 27001/ISO 9001:2015 • Daily quality check for all the team members tasks• Handling all the queries of team member and the recruiter for Sourcing, Recruitment and compliance process. Show less • Responsible for all the compliance and recruitment process as well as overlook the growth and productivity of the team.• Looking after compliance and recruitment for UK’s Top Nursing/Doctors Agency.• Maintained 100% C-SAT from all clients in since 2021.• Responsible for training of all the new joiner of my Team.• Responsible for preparing all the daily, weekly, monthly, Occupancy and Quarterly reports.• Ensured all the KPI’s assigned by clients are achieved.• Ensuring client satisfaction through quality and on time delivery of expected results.• Identifying training needs of the team and ensuring appropriate training is provided to all. Show less Main Responsibilities of Sourcing SpecialistConducting proactive candidate searches and building talent pipelines for current and future hiring needs. Screening and evaluating candidate profiles and resumes to assess their qualifications and fit for specific roles.Training completed on various Job boards.SEEKCV LibraryBroadbeanIndeedReedGlassdoor social mediaLinkedin client recruiter.The goal of talent sourcing, at its most basic, is to convert non-applications into applicants. Recruitment, on the other hand, requires the conversion of applicants to employees. Talent sourcing is therefore the starting point of the recruitment process and an essential element of building a robust talent pipeline. Show less Monitors all operational processes and procedures using a compliance management platform to ensure that the company complies with all legal regulations and ethical standards. Manages information flow by researching, recording and analysing data and information.As an agency, we go through rigorous tender processes to ensure we can offer our candidates the best vacancies. We are an approved provider to the NHS, and as such, we adhere to all framework regulations; our quality and compliance processes are recognised by candidates and clients alike.Application formCV and reference checksID verification checkRight to work checkAnnual appraisalsDigital competency-based interview Occupational health check and associated blood reports Professional body registration check DBS application or DBS update service check (this may be a PVG if you are working in Scotland)Indemnity insurance certificate (if applicable) Overseas police check (if applicable) Evidence of framework approved required training Access NI (if you are working in Northern Ireland) Show less

  • Assistant Manager - Operation

    Feb 2023 - now

  • Team Leader - Healthcare Recruitment (UK/AUS)

    Feb 2022 - Feb 2023

  • Sr. International Resourcer - Nursing and AHP

    Dec 2018 - Jan 2022

  • Sr. Compliance Officer - Nursing and AHP

    Dec 2017 - Dec 2018

  • Compliance Officer - Doctors

    May 2016 - Dec 2017

  • Compliance Support Officer

    May 2015 - Apr 2016