Michael Glazer, C.M., ACE, ASC

Experience

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  Avports

  Jul 2008 - Sept 2011

  Directly supervises airport Operations Coordinators (9 persons) during assigned shifts, including nights, weekends and holidays.Responsible for maintaining FAR Part 139 standards including wildlife dispersal and depredation, airfield lighting parameters, pavement markings, construction, emergency equipment.Acts as a liaison with FAA air traffic control, ARFF and police services, National Weather Service, and the airport manager's office, during normal operations and emergency situations.Tasks: department scheduling, maintaining communications equipment, training staff to obtain NWS Observer Certification and maintaining current revisions of FAA's Advisory Circulars. Show less

  • Airport Operations Supervisor

    Sept 2009 - Sept 2011

  • Airport Operations Coordinator

    Jul 2008 - Sept 2009
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  Norman Y. Mineta San Jose Int'l Airport - SJC

  Oct 2011 - May 2022

  Currently managing several programs including resource management within the terminal complex, airline schedules, the lost and found, terminal information desks and the volunteer program, front administration desk staffing, expressive activities program and relationship to outside divisions for partnership in confirming full utilization and efficiency with the airport's fire system, baggage handling system, jet bridges, elevators/escalators. COVID response for airlines, tenants and passengers since March 2020. Show less Oversees the long-term terminal complex airline scheduling and planning process as well as the day to day gate and hardstand utilization for one of the fastest growing medium hub airports in the country. Common use technology administration, tenant improvement and terminal construction oversight and advanced seasonal scheduling and coordination for eight international carriers and eight domestic carriers.General Aviation lease administration and relations to Fixed Base Operators (FBO's).Noise Abatement including changes to the airspace within the Bay Area of Northern California during the Metroplex implementation. Show less Airside Operations, Terminal Management and Noise Supervisor is charged with the efficient flow of passenger usage throughout the sterile terminal environment, proffering of preferential resources to signatory and non-signatory airlines, billing for gate usage and airport operations, and scheduling of gates for both terminals.Utilizes ANOMS software to incorporate public concerns with air traffic patterns and noise events while enforcing a noise-based curfew system.Airside Operations, Manager on Duty is charged with FAR 139 compliance, airfield management and overseeing the day to day activities of airport operations including terminal operations, landside operations and maintaining safety, security and compliance. Show less Airside Operations, Terminal Management and Noise Supervisor is charged with the efficient flow of passenger usage throughout the sterile terminal environment, proffering of preferential resources to signatory and non-signatory airlines, billing for gate usage and airport operations, and scheduling of gates for both terminals.Utilizes ANOMS software to incorporate public concerns with air traffic patterns and noise events while enforcing a noise-based curfew system.Airside Operations, Manager on Duty is charged with FAR 139 compliance, airfield management and overseeing the day to day activities of airport operations including terminal operations, landside operations and maintaining safety, security and compliance. Show less Airside Operations, Manager on Duty is charged with FAR 139 compliance, airfield management and overseeing the day to day activities of airport operations including terminal operations, landside operations and maintaining safety, security and compliance.Directly supervises Senior Operations Specialists (19-21 persons) during assigned shifts, including nights, weekends and holidays.Responsible for maintaining FAR Part 139 standards including wildlife dispersal, airfield lighting parameters, pavement markings, construction, and emergency equipment.Acts as a liaison with FAA air traffic control, ARFF and police services, National Weather Service, airline tenants, GA tenants and the airport manager's office, during normal operations and emergency situations. Show less Wide variety of activities to support the following three sections of Airport Operations: Airside Security/ Operations, Landside Operations, and Terminal Operations.Conducts regular safety inspections of airfield, runways, taxiways and airfield lighting.Monitors airport public parking and ground transportation facilities to ensure safety and compliance with contracts, California Public Utilities Commission and TSA.Works daily with airline staff supervisors and employees to confirm smooth operations.Active participant in triennial full-scale airport emergency drill as Airfield Specialist, 2012. Show less

  • Airport Operations Manager: Terminal Operations & Passenger Experience

    Dec 2020 - May 2022

  • Airport Operations Superintendent: Terminal Operations

    Oct 2017 - Dec 2020

  • Airport Operations Superintendent: Terminal Management, Noise Abatement and General Aviation

    Jan 2016 - Oct 2017

  • Airport Operations Supervisor: Terminal Management, Noise, General Aviation and Manager-on-Duty

    Sept 2015 - Jan 2016

  • Acting Airport Operations Superintendent: Airside Operations

    Mar 2015 - Sept 2015

  • Airport Operations Supervisor: Terminal Management, Noise, General Aviation and Manager-on-Duty

    Oct 2013 - Mar 2015

  • Airport Operations Supervisor: Manager on Duty

    Jul 2012 - Oct 2013

  • Senior Airport Operations Specialist

    Oct 2011 - Jul 2012
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  Metropolitan Nashville Airport Authority

  May 2022 - now

  At the Metropolitan Nashville International Airport and within the Landside and Terminal Operations group, I serve the Middle Tennessee area as the Director with oversight of the terminal complex including baggage, gate and ticket counter resource allocations, common use systems, checkpoint operations, concession coordination, facility inspections and construction activities. Additionally, the team has oversight of the cargo operations and charter activities. Direct supervision of the Airport Duty Managers that have day-to-day operational command and oversight of the campus for MNAA. Show less At the Metropolitan Nashville International Airport and within the Landside and Terminal Operations group, I serve the Middle Tennessee area as the Assistant Director with oversight of the terminal complex including baggage, gate and ticket counter resource allocations, common use systems, checkpoint operations, concession coordination, facility inspections and construction activities. Additionally, the team has oversight of the cargo operations and charter activities. Direct supervision of the Airport Duty Managers that have day-to-day operational command and oversight of the campus for MNAA. Show less

  • Director, Landside & Terminal Operations

    Oct 2023 - now

  • Assistant Director, Landside & Terminal Operations

    May 2022 - Oct 2023