Ashanti Evans

Experience

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  Harris Teeter

  Jul 2020 - Oct 2024

  Customer Service Clerk

  • Supervising between 5-10 front-end staff using effective interpersonal communication and leadership skills.• Excelling high-level customer service by assisting on average 10 customers with a positive attitude to better quality of service.• Strategizing teamwork with staff members to maintain store’s cleanliness for safety of its customers.• Streamlining proficient daily use of electronic funds transfer and cash handling.• Quarterly AML Compliance Test with a consistent passing rate of 90% to guarantee my knowledge of recognizing money laundering, money structuring, filing a CTR, Harris Teeter policies regarding standard compliances.•Offering Western Union services to customers for wire transfer services for their convenience. Show less

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  University of North Carolina at Greensboro

  Aug 2022 - now

  Two tours weekly60 calls -Serving on executive broad of four leaders to oversee our club for first generation college students As a treasurer of 1st G club, I am responsible for allocating funds for suppliers/food we need for each event. I attend semester allocation meetings to discuss the potential amount we will receive as a group. In my role, I have to communicate with the President to make sure we are within our budget and spending our funds wisely. As a Special Events Coordinator of Alpha Lambda Delta Honor Society, I am responsible for hosting two community service events a month for members to engage in giving back to the community. Among our executive board, I discuss my ideas for the semester and receive feedback that I can incorporate into my original plans to accommodate for all members including the executive board.

  • Spartan Guide

    Mar 2025 - now

  • Spartans' 1ST Mentor Ambassador

    Oct 2024 - now

  • Bryan School Ambassador

    Oct 2024 - now

  • President

    May 2024 - now

  • Campus and Community Support

    Sept 2024 - Dec 2024

  • Treasurer

    Apr 2023 - May 2024

  • Special Events Coordinator

    Aug 2022 - May 2024
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  SECU

  Oct 2023 - May 2024

  Financial Services Representative Intern

  •Creating checking and savings accounts for members averaging 5 members a day using Platform system.•Operating use of Bob White (SECU3270), Margo Teller, Platform LOS, Citrix, and Okta Dashboard for SECU Branch use including but not limited to opening new accounts, service maintenance, submitting disputes.•Performing service maintenance as requested by in person and over the phone members to update account titling, address change, change of information, and referral tool for FAS.•Diligently answering on average 17 calls each day about branch hours, services offered, and transferring members calls to further assist them with loan questions, automated voice response system and more. Show less

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  Target

  Jun 2024 - Jul 2024

  Executive Team Lead Service & Engagement Intern

  -Leading weekly huddles to discuss metrics, performance, recognition, and opportunities-Retail business fundamentals-Setting and planning department(s) monthly/quarterly workload to support business priorities and managing a team to deliver service and sales goals-Managing a team of hourly team members, team leaders and creating business strategies and goals-Recruiting, selecting and talent management of hourly team members and leaders-Partnering with leaders regarding team member performance by teaching, coaching, training, and delivering timely performance feedback-Working alongside your Executive Team Lead (ETL) mentor and other leaders in the building to gain an understanding of their roles.-Planning daily goals and organize plans within the building.-Delivering an exceptional guest experience by ensuring team members are knowledgeable and empowered to make it right for guests-Taking the initiative to learn how to be a Target leader by seeking out opportunities for growth and development; continuously learn throughout the internship experience Show less

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  American Marketing Association

  Aug 2024 - now

  Vice President of Communications
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  North Carolina Sales Institute

  Aug 2024 - now

  Vice President of Membership