Amanda Tarrant

Experience

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  White Fox Inn

  Aug 2002 - Jan 2004

  Assistant Innkeeper

  Manage front desk services of a boutique hotel; oversee operations of fine dining room on a rotating schedule, expediting catering and banquet services for corporate events and weddings, financial reporting and conference & event billing.

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  Days Inn

  Feb 2004 - Mar 2008

  Guest Services Manager

  Manage overall hotel operations on a rotating schedule; oversee daily front desk operations and meeting services. Train, supervise and prepare schedules for guest service staff. Creation of procedural manual for operations and guest services. Implement staff recognition initiatives on an ongoing basis.Attend showcases, trade shows and networking events to represent and promote the property and it's services. Resolve guest concerns & maintain guest service standardsProvide support on financial balancing & central reservation system Show less

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  Georgian College

  Mar 2008 - Mar 2011

  Conference & Event Services Coordinator

  Coordinating all external groups and on campus events, developing proposals, contracts, event orders, financial quotations and invoicing. Assist in the development of promotional materials and provide contribution to marketing strategies. Attendance to trade shows & networking events to solicit new business and create community partnerships for the inclusive service of events. Manage front and back of the house summer hotel operations, overseeing staff training, daily operations and ensuring policies to maintain guest satisfaction. Show less

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  Hockley Valley Resort

  Mar 2011 - Aug 2016

  Catering Event Manager

  Detailing corporate events. On-site support for event details.Managing communication to departments in the resort about upcoming events. Sales of event services and experiences.

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  Centennial College School of Hospitality, Tourism and Culinary Arts

  Aug 2016 - Apr 2019

  Student success and service, financial management, human resource support, program operations planning and support, work integrated learning and school operations strategic planning Manage overall operations of a quick service cafe, full service restaurant and 8th floor event space Coordinate experiential learning of college students in classes and field placements within the operations

  • Manager, Strategic Operations

    Sept 2017 - Apr 2019

  • General Manager, Restaurants and Events

    Aug 2016 - Dec 2017
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  The Local Cafe and Restaurant

  Aug 2016 - Dec 2017

  General Manager
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  Centennial College Event Centre

  Aug 2016 - Dec 2017

  General Manager
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  Gecko Hospitality (Corporate)

  Sept 2019 - Aug 2020

  Executive Recruiter

  Connecting people and changing lives, one career at a time.Full cycle recruitment. Working with hospitality employers to source skilled and qualified candidates. Connecting, coaching and supporting candidates in career transitions.

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  Absolutely Customized Consulting

  Dec 2019 - now

  Business and Hospitality Consultant

  Providing a customized approach to support business and hospitality organizations. Optimizing standards, creating consistency and quality assurance in service delivery and maximizing efficiency connected with client/and or employee experiences. Industry experience includes; office management, hotel operations, event sales and management, and food and beverage management; comprised of restaurant and catering services. Areas of expertise include; guest service, staff recruitment, training and engagement, process and protocol development for front line operations and efficiency in financial management. Detailed experience in system implementation; POS, PMS, CRS, CRM, and guest loyalty management. Show less

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  Seneca Polytechnic

  May 2020 - now

  Professor, School of Hospitality and Tourism

  Courses include; Hotel Front Office Operations and Management, Catering Management, Event Exhibit & Design Services, Strategic Supervision and Leadership and Career Strategies for Hospitality

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  Centennial College

  Jun 2021 - now

  Professor, Hospitality Management

  Courses include; Math for Hospitality, Technology Skills, Special Event Operations, Restaurant & Bar Service and Restaurant Operations