Terralyn Kendrick

Experience

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  Professional Licensing Board

  Jan 2008 - Oct 2010

  Board Secretary

  • Routinely screened and monitored incoming calls.• Proficiently collected and compiled all financial reports and licenses.• Established and maintained administrative, personnel, and confidential files.• Directly assisted the Attorney General’s Office with cases for processing.• Directed the submission of all Board reprimanded licenses to the National Practitioners Data Bank.• Facilitated all departmental meetings.• Composed, organized, and maintained all files of action taken by the Licensing Board. Show less

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  U.S. Census Bureau

  Jan 2011 - Oct 2011

  Office Supervisor/HR Assistant

  • Implemented and maintained all office systems.• Maintained all records, reports, files, and data.• Ensured that outstanding customer service was provided.• Professionally addressed all customer complaints and concerns.• Managed all aspects of payroll for 12 employees.• Effectively directed the development of new hires to ensure customer service goals were achieved.• Consistently implemented operational improvements.• Processed all personal action forms.• Ensured new hire paperwork was completed and process accurately.• Prepared and updated employee records related to new hires, transfers, promotions, and terminations.• Handled all time attendance and time punches.• Handled all Workers Compensation claims.• Provided secretarial support by gathering data and creating spreadsheets, organizing work, operating the switchboard, and organizing equipment PMs and ordering supplies. Show less

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  Community Devlopment Systems

  Oct 2014 - Dec 2014

  Healthcare Reimbursement Specialist (Externship)

  • Assisted patients with processing insurance reimbursements.• Served as a liaison between insurance companies and healthcare providers.• Promptly checked patients in and out during their visits.• Accurately updated medical records, financial responsibility, and verified insurance.• Managed payment cycles and generated statements for unpaid balances.• Handled follow-ups for delinquent accounts.

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  Liberty Tax Service

  Jan 2015 - Apr 2015

  Receptionist

  • Responsibly prepared all correspondences and documents.• Efficiently monitored and maintained office equipment. • Professionally interacted with customers via switchboard, appointment visits, and walk-ins.• Managed all routes publications and coordinated pick-up/delivery of express mail services.

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  US MEDICS EMS

  Jun 2015 - Jun 2017

  Data Entry Specialist/Front Office Receptionist/HR Assistant

  • Utilized Microsoft Office systems to collect and organize data for record keeping and processing.• Analyzed data for errors prior to scanning into document management systems.• Ensured confidentiality of all company and patient information to comply with HIPPA.• Maintained log books to safeguard integrity of all data being reported.• Accurately managed financial records and deposits.• Guaranteed all insurance claims were processed in a timely manner.• Effectively filed and processed all ambulance runs for billing purposes.• Accurately processed all new hire paperwork and personal action forms.• Managed employee records for new hires, transfers, promotions, and terminations. Show less

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  Saddle Creek Logistics Services

  Sept 2016 - May 2022

  Accounting Clerk/HR Support

  • Efficiently research, track and resolve accounting issues.• Resolves purchase order, contract, invoice, or payment discrepancies and documentations.• Disburses payments to vendors.• Verify vendor accounts by accurately reconciling monthly statements.• Records all business transactions and daily worksheets in general ledger system.• Analyzes invoice and/or expense reports charging to correct accounts and cost centers.• Utilizes computer systems to run databases, pay bills, and order supplies.• Performs accounting and clerical functions to support supervisors.• Supports other accounting personnel when needed.• Voluntarily supports HR team due to absences.• Processes payroll ensuring all entries reflect timecard stamps.• Distributes monthly HR metrics to management. Show less

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  Atrium Health Navicent

  May 2022 - now

  Intake Specialist