Mark Perry

Mark Perry

Assistant

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location of Mark PerryIreland

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  • Timeline

  • About me

    Experienced Problem Solver | Product Design Innovator turned Customer Success Advocate | Empowering Customers through Proactive Solutions & Clear Technical Insight

  • Education

    • Terenure College

      2009 - 2015
      High School Leaving Certificate
    • Maynooth University

      2015 - 2019
      Bachelor’s Degree Product Design Innovation and Marketing First Class Honours
  • Experience

    • The Forklift Centre Ltd

      Jun 2012 - Aug 2012
      Assistant

      Summer position assisting in the refurbishment of fork lift trucks of all kinds.

    • Neworld Associates

      Oct 2012 - Oct 2012
      Intern

      One weeks experience following projects in Newolrd,Contributing where possible and improving my Photoshop and InDesign knowledge.

    • Microsoft

      Oct 2012 - Oct 2012
      Work Placement

      Experienced all areas of work in Microsoft Ireland for work placement, moving from department to department daily.

    • The shower doctors

      Jan 2013 - May 2016
      Customer services and Sales Assistant

      The Shower Doctors is Irelands leading shower repair and parts supply company.My main roles varied from placing service calls over the phone and providing customer service,to working behind the trade counter selling parts, managing the stock room and processing and shipping online and telephone orders.

    • Colours International

      Feb 2013 - Feb 2013
      Intern

      One week learning of the business involved in design and production of printed and embroidered clothing.Creating designs for T-Shirts and furthering my Photoshop Knowledge.

    • River Island

      Sept 2015 - May 2016
      Sales Assistant

      My dutiess in River Island consisted of:-Assisting customers-Replenishing the shop floor-Cashier-Stock room assistant

    • Paddy Power Betfair

      May 2016 - Oct 2019
      Dial A Bet Telephone Operator and Customer Support Agent

      Assisting customers with processing and placing bets and helping them with any queries they may have.

    • Intensity Lighting

      Feb 2018 - Mar 2019
      Junior Designer
    • HubSpot

      Nov 2019 - now
      Senior Customer Support Specialist

      Learn more about working at HubSpot in the Culture Code at CultureCode.com

  • Licenses & Certifications

  • Volunteer Experience

    • Bi-annual camp organiser

      Issued by Cheeverstown House on Aug 2013
      Cheeverstown HouseAssociated with Mark Perry