Jade Bray - CMgr MCMI

Jade Bray - CMgr MCMI

Customer Service Advisor

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location of Jade Bray - CMgr MCMIHoughton-Le-Spring, England, United Kingdom

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  • Timeline

  • About me

    Operations Manager at ResQ Limited

  • Education

    • Corndel

      2019 - 2021
      CMI Level 5 Operational & Departmental Management Level 5 Distinction
    • City and Guilds

      2015 - 2016
      NVQ level 3 Customer Service professional Customer Service NVQ Level 3
    • Houghton Kepier School

      2003 - 2008
      12 GCSE’s C and above
  • Experience

    • Npower

      Feb 2013 - Feb 2014
      Customer Service Advisor
    • Capita

      Feb 2014 - Jan 2021
      • Team Manager

        Feb 2017 - Jan 2021
      • Learning & Development Operational Trainer

        Sept 2015 - Feb 2017
      • Customer Service Advisor

        Feb 2014 - Sept 2015
    • ResQ

      Jan 2021 - now
      Operations Manager
  • Licenses & Certifications

    • Operational Management

      Corndel
      Jun 2021
    • Reducing Employee Turnover

      LinkedIn
      Apr 2023
      View certificate certificate
    • Certified Customer Service Professional (CCSP)

      City & Guilds
      Feb 2016