Daniel Tobechukwu

Experience

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  Nigeria Petroleum Development Company

  Sept 2011 - Dec 2012

  Finance Intern

  Prepared reimbursement claims, resolved claim related issues and processed for cash receipts.Performed checks and balances on all proposed expenditures.Reviewed and entered payable invoices, made adjusting journal entries, entered inter-company transactions, and assisted with administrative tasks such as emailing and pulling files for audit.Posting and verifying details of extensive business transactions to ledgers, spreadsheets and or databases.Collected, evaluated, followed-up on, and processed corporate credit card and travel expense reimbursement reports.Computed weekly and monthly reports of proposed expenditures that were approved and budget-cleared or rejected. Show less

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  Business Wedge Enterprises

  Jan 2013 - Dec 2016

  Sales And Marketing Intern

  Sales of computer hardware and accessories.Temporal and assistant marketer of the company’s products.

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  Children of Africa Company Limited

  Jan 2013 - Dec 2015

  Brand Management Personnel

  Ensured efficient distribution of Unilever products across schools in Lagos state.A team player responsible for promoting awareness for the use of Unilever products

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  DigiLearn Centre Limited

  Oct 2018 - Nov 2018

  Data Analyst

  Maintained data of all field agents across all DigiLearn business partners.Preserved data integrity of all relevant platforms for mining relevant business data in accordance with company data governance standards.Identified trends and forecast by analyzing relevant business data which aided management in decision making.Collated, analyzed and converted data into actionable insights by predicting and modeling future outcomes.Interfaced with visitors on behalf of the company. Show less

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  FedEx

  Nov 2018 - Apr 2021

  Expedited package clearance to ensure clearance process is achieved within 48-72 hours, improving clearance, release and delivery rate by 80% dailyMaintained daily visibility on all packages undergoing clearance with the Nigeria regulatory agencies Ensured that the correct HS codes for duty assessment are duly applied, resulting in a 35% reduction in customer’s escalationsProvided appropriate and timely information to the customer service department regarding clearance delays, discrepancies or any issue that may directly affect the shipment and its release Show less Resolved 90% of customer enquiries and complaints by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution within the time limit.Maintained an average of assisting 68 customers daily, exceeding the department’s metrics, all the while providing excellent customer service.Pro-actively provided logistics solutions to clients who have packages held by the Nigerian Government Regulatory Agencies such as Customs, NAFDAC (National Agency for Food Drug Administration and Control), NDLEA (Nigerian Drug Law Enforcement Agency), DSS (Department of State Security) and SON (Standard Organization of Nigeria) amongst others.Liaising with FedEx international offices to ensure the smooth and rapid transit of products and services from origin station to destination within 72 hours. Provided Customer Service Support to the Sales Team by acting as an After Sales Personnel for high revenue billing clients like Exxon Mobil, General Electric, Schneider Electric, Caverton Helicopters and Air Peace.Contributed to increase in sales revenue by identifying opportunities to up-sell and cross sell services.Customer success experience. Customer support and onboarding.Data mining, entry, integrity and analysis of customer interactions into the customer service database through the use of EOPS and COSMOS. Show less

  • Import Supervisor

    Jan 2021 - Apr 2021

  • Intenational Operations and Customer Relations Officer

    Nov 2019 - Dec 2020

  • NYSC Gradute Trainee

    Nov 2018 - Nov 2019
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  Red Star Express Plc

  Apr 2021 - Mar 2025

  Business Development Executive

  Revenue growth Customer success experienceProspecting and lead generation Convert viable prospects to clients Identifying clients pain point and providing bespoke solutions Develop and grow business relationship Key account management and retentionConsultative sellingMonitor sales performance trends for all account Implementing short-term action plans/strategies to increase revenue boostLiaising with all departments to ensure uninterrupted sales processesCredit collection and reconciliation of clients statement of accountEvaluate customer complaints and drive corrective action Show less

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  Chowdeck

  Jan 2024 - Dec 2024

  Acquisitions and Partnerships Associate

  Acquisitions and partnerships with restaurants, virtual kitchens, pharmacies, super-markets, hyper-markets, malls... to help in the food delivery business from suppliers to end users. To grow revenue and deliver food speedily to consumers.