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Aderonke Ojutiwon

Aderonke Ojutiwon

Customer Service Assistant

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location of Aderonke OjutiwonLagos, Lagos State, Nigeria

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  • Timeline

  • About me

    Brand (Accounts) Manager | Experiential marketing

  • Education

    • Kogi state university

      2016 - 2019
      Bachelor's degree Mass Communication/Media Studies

  • Experience

    • Olka Ventures

      Jan 2020 - Mar 2021
      Customer Service Assistant

      - Increased profits by 30% through effectively maintaining relationships with clients and ensuring high-quality customer service.- Responded to customer questions about product availability and shipment times.

    • Myclinify

      May 2021 - Oct 2021
      Customer Service Representative

      -Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.-Leveraged sales expertise to promote products and capitalized on upsell opportunities.

    • Plus Systems Resources

      Oct 2021 - Feb 2022
      Customer Service Representative

      -Evaluated account and service histories to identify trends, using data to mitigate future issues.-Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.-Recommended products to customers, thoroughly explaining details.

    • Riquesa Africa

      Mar 2022 - now

      • Account Executive

        Mar 2023 - now

      • Graduate Intern

        Mar 2022 - Mar 2023

  • Licenses & Certifications

    • Soft Skills Training

      Jobberman Nigeria
      Sept 2021