Sayed Ramadan

Experience

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  D&B Supply

  Jan 2010 - Jan 2012

  Assistant Store Manager at Arab Company

  Assistant Manager at Arab Company for Import and Export Egypt Company of (B&D)2010 till Des 2012 Februuary

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  Retail Group Egypt

  Feb 2012 - Sept 2012

  Visual Merchandiser at GAP

  Working with the VM Manager & sales teams to achieve commercial goals. Organizing the effective and efficient utilization of store space. Delivering weekly floor moves, window installations and mannequin styling.

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  M. H. Alshaya Co.

  Sept 2012 - Aug 2015

  Assistant Stoer Manager at American Eagle Outfitters‎‏

  Organizing the effective and efficient utilization of store space. Working closely with the management and marketing team to increase sales. Working with the VM Manager & sales teams to achieve commercial goals. Analyzing sales figures and forecasting future sales volumes. Coordinating store display in line with brand guidelines and strategy. Delivering weekly floor moves, window installations and mannequin styling. Translating catalogues & promotions into real designs on the showroom floor. Reporting on mark down strategies, current performance and market trends. Deciding on the layout of the shop floor. Ensuding accurate trading and statistical records are kept. Organising promotions and publicity in the local press and also trade magazines. Carrying out staff appraisals and performance reviews. Making sure clothes are correctly priced up and that pricing procedures are followed. Re-organising merchandise. Collecting and analysing sales figures. When theft is suspected organising the searching of staff or customers. Dealing professionally and courteously with all customer complaints or queries. Arranging for the testing of fire drills and emergency evacuation procedures. Checking all retail stock deliveries. Making sure that all cash and stock handling procedures are followed in line with audit and securityrequirements. Organising and chairing meeting with senior manager and key staff. Meeting with the store manager to update them on performance. Undertaking risk assessments of the workplace. Show less

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  LuLu Group International

  Oct 2015 - Nov 2017

  Supervisor Fashion Depertmans

  Advising customers on their purchases Helping with promotions Overseeing deliveries Managing and motivating staff (in a senior role) Making sure sales targets are m Selecting new products and reviewing the old Ensuring the products are delivered on time Helping to interpret reports and predicting future sales Pitching ideas to senior management Stock control Promoting products Maintaining relationships with existing suppliers while seeking new ones Getting feedback from customers Supporting design and production teams pricing policies. Determine daily coupons. Manage retail staff, including cashiers and people working on the floor. variances; initiating corrective actions.Formulate Ensure pricing is correct. Work on store displays. Attend trade shows to identify new products and services. Coach, counsel, recruit, train, and discipline employees. Evaluate on-the- job performance. Identify current and future trends that appeal to consumers. Ensure merchandise is clean and ready to be displayed. Approve contracts with vendors. Maintain inventory and ensure items are in stock. Keep up with fluctuating supply and demand. Analyze operating and financial statements for profitability ratios. Ensure promotions are accurate and merchandised to the company’s standards.Utilize information technology to record sales figures, for data analysis and forward planning. Ensure standards for quality, customer service and health and safety are met. Monitor local competitors. Ensure hours of operation are in compliance with local laws. Maintain store's cleanliness and health and safety measures. Organize and distribute staff schedules. Preside over staff meetings. Help retail sales staff achieve sales targets. Manage different departments within the store. Handle customer questions, complaints, and issues. Show less

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  Andora

  Nov 2017 - Oct 2018

  Store Manager

  • Deliver excellent service to ensure high levels of customer satisfaction.• Motivate the sales team to meet sales objectives by training and mentoring staff.• Create business strategies to attract new customers, expand store traffic, and enhance profitability.• Hire, train, and oversee new staff.• Respond to customer complaints and concerns in a professional manner.• Ensure store compliance with health and safety regulations.• Develop and arrange promotional material and in-store displays.• Prepare detailed reports on buying trends, customer requirements, and profits.• Monitor inventory levels and order new items.• Maintain store employees by recruiting, selecting, directing and training employees.• Maintaining results of employee jobs in the store through training, counseling, and staff discipline; planning, monitoring and evaluating work results.• Securing goods through the application of security systems and measures.• Work on both employees and clients by providing a safe and clean storage environment.• Maintaining store stability and reputation by complying with legal requirements.• Work on marketing strategy changes by reviewing operating and financial data and departmental sales records.• Preside over staff meetings.• Help retail sales staff achieve sales targets.• Manage different departments within the store.• Handle customer questions, complaints, and issues. Show less

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  Andoraeg.com

  Aug 2018 - Oct 2022

  Ecommerce Specialist

  • Supervising and managing the e-commerce department in the first place.• Communicate directly with senior management to provide plans for any new developments or initiatives to improve the company's online presence as well as electronic sales.• The decision was made for everything related to the institution's website, its accounts on various social media sites, and online advertisements.• Research new online marketing strategies and develop sales presentations.• Conducting interviews for candidates working in the e-commerce department, selecting the best cadres, and providing them with the necessary training.• Meet customer expectations by recommending changes to products or services.• Managing and supervising the e-marketing team to achieve the organization's goals.• Determining the shape and features of the company's website in cooperation with specialists in designing websites, to ensure clarity of the information to be published on it and ease of browsing by customers.• Keeping abreast of new developments in the world of e-marketing.• Plan your e-marketing expenses in advance. Show less

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  Nutradeen Manuka Honey

  Oct 2022 - now

  Ecommerce Manager

  Healthy Food ( Nutradeen Manuka Honey )E-commerce Manager Responsibilities : - Planning the rebranding strategy to the project- Building the new website nutradeenmanukahoney.com that serve the new objectives.- Collaborates with the graphic designer to update the brand visual.- Coordinate with the bank to integrate the online payment.- Prepare the marketing plan for the year.- Set the standards and edit product content that will be published on e-Commerce websites- Lunching Facebook campaign and Google ads and Instagram Ads and Snapchat Asd and Tiktok Ads and Jumai Ads and amazon AdsNoon Ads .- Identify SEO best practices and monitor implementation and follow up with the result and optimize.- Plan and execute the new UX interface according to the new products and market seasons.- Coordinate with the purchasing manager to get the new Product and prices.- Coordinate with the videographer to create the creative about the brand and products.- Manage the customer sales , logistics ,installation ,accountants and training team.- Following up with the customer Feedback to ensure that the brand positioning has been reached.- Preparing the Profit and Loss and Financial sheets to always monitor the project performance Financially.- Coordinate with the vendor team to solve customers problems.- Recruit, train, motivate and evaluate team to ensure that the department has the needed skillset. Show less