Deveepria G

Experience

• 

  Digital Gaia Solutions

  Jan 2013 - Feb 2014

  IT Intern

  Worked on two projects throughout my internship period: Revamp of website as well as working on Blogger templates.

• 

  Aegis BPO Malaysia

  Jan 2015 - Jul 2016

  Technical Support Executive

  Assisting with S’porean customers with fibre broadband services [Starhub]

• 

  Uber Malaysia

  Jan 2015 - Nov 2015

  Sales Team Lead

  Improving efficiency of call centre Dealing across multiple excel sheets to produce necessary reports Managing call centre employeesIssuing payrollsManaging training centre for on-boarding of partnersDealing with new and old partners’ queriesManaging office necessities [ie: bills, utilities]

• 

  BIS Corp Group SDN BHD

  Jan 2016 - Jan 2017

  System Support Executive

  Point of contact for Innove Tech (Malaysia team) Part of Innove Technologies (system to support education groups) Dealing with Malaysian clients – also including simple troubleshooting Part of other IT projects / tenders – mostly on the support / training aspect Deal with marketing IT system to clients Deal with simple office tasks

• 

  Shopee

  Jan 2017 - Jan 2022

  Comparing price and promotions of sellers across multiple e-Commerce platformsSoft managing various sellers for a period of timeAssisting sellers on multiple queries & issuesOn boarding seller stores onto the platformImage editing if required by important brandsMultiple adhoc tasks to assist the team in major and medium campaigns Responsible for engaging with new and old potential sellers to join Shopee as a sellerAssist in arranging offline events for sellers to participateAssist in multiple adhoc tasks required by the team

  • Key Account Manager

    Jul 2021 - Jan 2022

  • Senior Associate - Relationship Management

    Jul 2020 - Jan 2022

  • Business Development Operations Admin

    Jan 2019 - Jul 2020

  • Business Development Associate

    Jan 2017 - Jan 2018
• 

  Momentum Commerce

  Sept 2022 - now

  Brand Account Manager

  Managed Eucerin's Singapore marketplaceManaged Eucerin's Malaysia marketplaceCurrently managing SkinCeuticals and Vichy Singapore marketplace and co-managing CeraVe Singapore marketplace● Retain and refine Brand accounts, eliminate competitive threats and maintain Brand accounts’ satisfaction.● Perform extensive research and analysis for Brands' marketing trends and predictions to develop sales goals and marketing strategies.● Staying current on company offerings and industry trends.● Implement strategies to target Brands’ new potential customers● Build long-lasting, mutually beneficial relationships with external and internal contacts to create better customer experience● Supervise the Brand stocks / inventories to ensure they are always available● Prepare regular Brand performance reports and host meetings with Brands to align, propose strategies for improvements and ensure target achievements.● Support on sales programs for Brands Tunjukkan kurang