Dima El Jam

Experience

• 

  Saint Elie secondary school / lebanon

  Jan 2009 - Jan 2010

  Co Teacher / french classes

  Teaching and support others teachers for the G5 and 6 classes , french language.

• 

  International Rescue Committee

  Oct 2012 - now

  Coordinate the case management team and ensure that their work is according to standardsProvide technical support to the case management team and for emotional support group session therapies Coordinate with PSS officer and area officerProgramEnsure that the Case Management system is functional and follow the SOP. Ensure that staff fill in correctly the referrals and other toolsProvide feedback to the CP Manager and the CM specialist in terms of needs for capacity building Support the case worker and the data base worker in their daily work·Organize the case conference, to discuss challenging cases, ensure timely follow up, and that all systems are functionalIn coordination with the CM specialist participate in the monitoring and evaluation of the programCo-facilitate CM training to case worker, para case worker and gateways when requitedCompile the weekly data of the case worker and the data case workerParticipate in the development of lesson learned and best practicesGrant Monitoring & ReportingDevelop weekly for the case workerRevise and compile weekly case worker and data base case worker reportEnsure that all relevant financial documentation is completed accurately as required by IRC finance policy.Coordination & RepresentationAttend CP coordination meeting when requiredLiaise and collaborate with other CM actors when requiredMaintain positive coordination and relationships with partner and other IRC sector staff.OtherEnsure activities are done in accordance with IRC logistics policy and in a timely manner to ensure the successful implementation of programs Show less Provide direct support and care to vulnerable women and girls· Provide direct support and care for vulnerable women and girls (including survivors of genderbasedviolence), including counseling and basic case management. Case management serviceswill include:o Assessment of needso Developing an action plano Implementing the plano Appropriate followingo Case closure (if and when appropriate)· Provide direct age-appropriate and specialized support and care for vulnerable adolescent andgirl children (including survivors of GBV), including counseling and case management. Casemanagement services for survivors under the age of 18 will include the above steps of casemanagement along with:o Best Interest Determination (BID)o Age appropriate engagement and decision-making by survivorso Do No Harm analysisMonitoring & Reporting· Prepare and submit weekly, monthly and 3-month work plans in a timely manner and incorporate manager feedback.· Support the maintenance of the IRC’s case management system and the GBV Information Management System.· Participate in weekly supervisory meetings to ensure adherence to standards of care and appropriate case managementCoordination & Representation· Work collaboratively with IRC logistics and finance staff as required to process Purchase Requests and Payment Vouchers· As requested undertake/participate in liaison, coordination, and information sharing activities with national NGOs, international organizations, donors and governmentOther· Other duties as assigned by the supervisor to enable and develop IRC programsProfessional Standards· All IRC staff are required to adhere to THE IRC Way Standards for Professional Conduct and the IRCcountry employment policies. Show less

  • Case Management Supervisor/officer

    Aug 2014 - now

  • Case Manager

    Oct 2012 - Aug 2014