Emily Leiss

Experience

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  Harford Community College

  Jul 2015 - Aug 2016

  Student Orientation Leader

  • Conducted routine new-student orientations briefings and seminars to acclimate incoming freshmen.• Planned and coordinated activities to engage student attendees.• Guided students around campus to assist with campus acclimation.

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  Harford Community College

  Apr 2017 - Jun 2017

  Student Activies Assistant

  • Collected and summarized evaluation results into Microsoft Excel and Word reports.• Assisted in the organization of main office to optimize usable work-spaces.• Acted as the first point of contact for office visitors and directed guests to the proper faculty member or location.• Created flyers using Microsoft Word and Publisher for promotional activities and events.

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  La-Z-Boy Incorporated

  Dec 2017 - Sept 2018

  Sales Associate

  • Followed management guidelines to regularly achieve weekly and monthly sales goals.• Assisted with customer issues and inquires at the store level and through incoming telephone calls.• Utilized the specialized point of sale system to process customers efficiently and accurately.• Maintained a thorough working knowledge of the product catalog and company procedures.

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  CSUSB Cybersecurity Center

  Jun 2019 - Mar 2020

  Research Lab Manager

  • Maintain organization of lab working space and inventory of equipment valued over $25,000.• Engage students through targeted technological activities to promote skills development.• Promote upcoming events and programs for campus engagement and peer outreach.• National Science Foundation Scholarship for Service Recipient

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  Federal Reserve Board

  Jun 2020 - Aug 2020

  Network Analyst

  •Built, configured, and imported hosts onto Zabbix network monitoring server hosted on Red Hat Linux.•Prepared and updated division wide documentation for infrastructure policy renewal through utilization of excel formulas and processes.•Tracked physical infrastructure inventory and dynamically updated equipment cut sheets for hardware relocation and upgrades.•Collaborated with fellow IT interns to upgrade existing Machine Learning chatbot to accept and produce verbal inquiries and responses. Show less

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  Federal Reserve Board

  Jun 2021 - now

  System Engineer II