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Sandipan Saha

Sandipan Saha

System Engineer

Followers of Sandipan Saha2000 followers
location of Sandipan SahaKolkata, West Bengal, India

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  • Timeline

  • About me

    Associate Manager at Accenture ,expertise in Service delivery management,stake holder management and IT service management | B.tech & MBA

  • Education

    • Meghnad Saha Institute Of Technology

      2009 - 2013
      Bachelor's Degree Computer Science Engineering 68

      Activities and Societies: Robotics, Cricket, Tech Fest, Football, Gaming

    • Meghnad Saha Institute Of Technology

      2016 - 2018
      Master of Business Administration (M.B.A.) Marketing(Primary) , HR(Secondary) A

      Completed MBA in MarketingCompleted Internship at JustWravel.Com

    • Techno Model School Salt lake

      2007 - 2009
      High School Pure Science A

      Activities and Societies: Cricket,Football,Tech fest

    • Shri Daulatram Nopany Vidyalaya Schoo;

      1996 - 2007
      General Secondary ClassX A+

      Activities and Societies: Cricket,Dance,PT,Scout,Science Exhibition,Music Classes

    • Meghnad Saha Institute Of Technology(MSIT)

      -
      Master of Business Administration - MBA Marketing

  • Experience

    • Tech Mahindra

      Jul 2014 - May 2017
      System Engineer

      Service management ,Incident Management,Working In Oracle Order Service Management and Unified Inventory Management for Vodafone Qatar, Working in Netbackup Project for AT&T.

    • Cognizant

      May 2017 - Oct 2018
      Senior System Engineer

      NOC, Service Management, Incident Management, Change Management, Reporting, AVAMAR L1 Backup Monitoring

    • Microland Limited

      Oct 2018 - Jul 2019
      Senior Analyst

      Incident Manager ,Shift Manager

    • Accenture

      Jul 2019 - Aug 2022
      Senior Cloud Support Analyst

      • ITIL Cross Functional Service Management• Change Management• Major Incident Management• Problem Management• Team Management• Event Management• Knowledge Management• Service Catalog Management• Fault Management• Team Management• Incident Response/Investigation• SLA Management• Root Cause Analysis• Maintenance Activities• Standard Operating Procedures• Monitoring Tools: Splunk, HP BSM, Weblogic , Solarwinds,AVAMAR• Ticketing Tools: ServiceNow Show less

    • LTIMindtree

      Aug 2022 - Sept 2024
      Technical Lead

    • Accenture

      Aug 2024 - now
      Associate Manager

      Service Delivery Manager

  • Licenses & Certifications

    • AZURE FUNDAMENTALS

      Microsoft
      Oct 2020

    • ITIL Foundation Level

      AXELOS Global Best Practice
      Dec 2020

    • Managing Change when moving to Google Cloud

      Google
      Mar 2023
      View certificate certificate