Experience

• 

  Anish pharma equip private limited (india)

  Aug 1994 - Jun 1999

  Systems executive

  Incorporated in 1991, the company is ISO 9001 certified;It is into manufacturing of equipments for Pharma

• 

  Orn computer systems ltd

  Aug 1999 - Feb 2000

  Business analyst

  Singapore based IT solution provider offered integrated end-to-end solution in ORACLE and Microsft platform for their customres including IT infrastructure consultation.Role: Business Analyst

• 

  Hcltech

  Jun 2000 - Jul 2007

  Associate project manager

  • Led projects in various roles like program manager, associate project manager, business analyst, project leader, and senior consultant for onsite and offshore projects• Managed contract renewal activity with the global and country Sales teams to ensure seamless service for operational systems.• Worked with the customers to proactively identify and resolve potential issues to achieve high system availability.• Prepared and delivered regular service delivery and operational performance reports to customers• Successfully Implemented INAMS a (Bespoke naval application) across various locations within the country • Managed and controlled the profitability, increasing the revenue with the current account • Executed and monitored software projects in Microsoft and Oracle technologies• Collected metrics and did analysis for performance of the team and provided necessary inputs to improve subordinates for team building Show less

• 

  Systime global solutions pvt ltd

  Jul 2007 - Oct 2011

  Delivery project manager

  • Achieved more than 97% client satisfaction rating as above expectations with their references• Provided Technical leadership, to ensure delivery keeping latest market trends and customer expectations• Delivered projects in of agile development methods and leading software development teams in an Agile/Lean environment• Integrated the teams across globe in functioning and delivering objectives and meeting customer goals• Drove thought-Leadership on engineering and architectural practices • Coordinated and obtained the necessary Professional Services and partner resources for the effective delivery of billable and/or remedial projects• Liaison with multiple stake holders for managing successes of the account• Established customer relationship and rapport at all times by ensuring quality delivery. • Lead the team for getting organization Cmmi level 3 also being member of audit team• Mentored the juniors for excellence in their performance Show less

• 

  Quinnox

  Dec 2011 - Jul 2021

  Delivery project manager

  In charge of the ownership of the entire account• End to end ownership of governance of prestigious account worth $11.5 M• Provided Technical leadership on AWS, Python, to ensure delivery keeping latest market trends and customer expectations• Delivered projects in of agile development methods and leading software development teams in an Agile/Lean environment• Integrated the teams across globe in functioning and delivering objectives and meeting customer goals• Drove thought-Leadership on engineering and architectural practices leading a team of 95+• CSAT with increasing trend from 5.02 to 5.83 in 4 years on a scale of 1 to 6 • FAR member for Cmmi L5 Show less

• 

  Emaar india

  Jul 2021 - May 2022

  Program manager/odc head

  Setup of ODC and accountable for delivery ownership

• 

  Ltimindtree

  May 2022 - now

  Associate director

  Ownership of Media and Entertainment account for key customers in US. Margin improvement, Growth opportunities, Improving CSAT, team building and pipeline forecast.