
John Casey
Public Sector

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About me
Security and Cleaning – Operations Manager at OCS, One Complete Solution
Education

Lisburn Technical College
-"A" Levels
Griffen College
2013 - 2015On going third level education Project Management DistinctionsProject Management course
Experience

Northern Ireland Office
Jul 1975 - Aug 2000Public Sector
OCS Group UK Limited
Sept 2000 - Jun 2002Site Security Manager• Managed on site security services for this Large Corporate Blue Chip Company.Ensuring that all corporate procedures were maintained carried out all reporting processes on a daily basis directly to the Company's Corporate Security Team. • Managed the security at multiple sites located in Belfast, Galway, and Dublin.

OCS Group UK
Jun 2002 - Apr 2013Regional Operations Manager• Managed the delivery of soft services provided by OCS in Northern Ireland, these include manned guarding services and cleaning services• Customer focused making sure that the delivery of all services in a very competitive market is attaining all our clients requirements and specifications • Ensured that all managers were aware of the P&L process and were commercially driven • Reduced debt by driving forward credit control and invoice issues • Managed the functions required for the mobilisation of new contracts• Guaranteed that the Company was compliant with current Government Legislation and project managed the pharmaceutical builders clean of the interior of all new buildings.• Prepared the Safe Methods of Work and Risk Assessments for the site work.• Ensured rooms met Clean Room Environmental Standards• Coordinated daily meetings of the Team Leaders.• Guaranteed targets and budgets were achieved.• Managed site work permits.• Ensured Health and Safety policies and legislation were adhered to.ent Legislations and audit requirements Show less

OCS Ireland
Jun 2013 - Sept 2013Project Manager• Project managed the pharmaceutical builders clean of the interior of all new buildings.• Prepared the Safe Methods of Work and Risk Assessments for the site work.• Ensured rooms met Clean Room Environmental Standards• Coordinated daily meetings of the Team Leaders.• Guaranteed targets and budgets were achieved.• Managed site work permits.• Ensured Health and Safety policies and legislation were adhered to.

OCS Facilities Management Ireland
Sept 2013 - Apr 2015Facilities Cleaning Manager. Developed excellent customer relations with high profile Diageo Clients.• Built a loyal Client portfolio.• Managed complaints, disputes and staff absences.• Implemented cost saving and efficient techniques and methods into work schedules.• Ensured the Guinness Store House was fully operational for evening Very Important Persons (VIP) functions.• Responsible for large cleaning projects such as the periodic external and internal cleaning of the building.

Mount Charles Group
May 2015 - Aug 2016Operations Manager• Operational and financial management of soft Support Services.• Responsible for the on-site teams, dealing with unexpected absences, cover of holidays and development training of all operatives.• Managed and accounted the financial performance, and delivery of quality service standards.• Ensured completion of all audits within agreed timescales including Quality, ISO and Financial audits.• Developed excellent customer relations.• Dealt with disputes, complaints or concerns that could not be adequately resolved at area manager level.• Assisted the Bid team with new projects. Show less

OCS, One Complete Solution
Aug 2016 - nowSecurity Operations Manager•Ensuring that all Operating Procedures (SOP’s) are met.•Carrying out review meetings with on-site managers.Assisting in the reduction of product shrink on client sites.• Implementing and overseeing adherence to client Key Performance Indicators (KPI’s)• Recruiting and training of staff.Recently completed training modules and successfully delivered this material for a large retail supplier for internal and contract security officers.
Licenses & Certifications

BIFM
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