Amy Marino

Experience

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  YMCA of Greater Houston

  Dec 2013 - Dec 2016

  Youth Counselor

  • Mentored children and offered empowering leadership during recreational and academic activities. • Communicated with challenged and troubled children in an effort to exact a positive impact and influence. • Supervised youth group members to maintain an organized and safe environment.

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  Thai Massage & Day Spas

  Jan 2014 - Aug 2016

  Front Desk Sales Associate and Receptionist

  • Excelled in the role of frontline receptionist handling multiple functions including customer queries, administrative tasks and information monitoring. • Enjoyed meeting the challenges of a high stress work environment and successfully maintained an efficient and effective reception service.• Honed skills in socialization, professionalism, and congeniality while providing outstanding customer service. • Implemented up-selling strategies and effectively completed sales purchases.• Maintained organized, presentable merchandise to drive continuous sales. • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise. Show less

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  NailSpa

  May 2017 - Aug 2018

  Lead Receptionist

  • Trained 3 new employees in company procedure, cashiering, and customer service. • Maintained reception area in orderly manner to provide visitors with a positive first impression of the company. • Communicated with contractors and vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management. • Answered incoming calls using multi-line telephone system.

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  Enagic Global

  Feb 2018 - now

  Enagic Independent Distributor

  • Responsible for individual marketing and sales of Enagic Kangen Water products to new and existing customers.• Plan, implement, and manage marketing and sales for home-based business.• Provide exceptional customer service and client relation.

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  TK Paddles

  Jul 2018 - Oct 2020

  Associate Painter

  • Paint various designs on wooden paddles for sororities and fraternities nation wide in a given time frame. Design, develop, and deliver art pieces to clients according to specifications. • Gained a deep knowledge of marketing, customer acquisition and sales while promoting this start up company. TK Paddles began as a small local business but has grown at unbelievable rates and has obtained robust national clientele.

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  Kroger

  Nov 2018 - Mar 2020

  Pharmacy Technician

  • Refill medications, provide exemplary customer service to patients, offer insight into over-the-counter products and verified insurance benefits.• Manage inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.• Create new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems.• Fluent in cashiering responsibilities and skilled in resolving customer queries.

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  Thai Massage & Day Spas

  Feb 2020 - now

  Spa Director

  • Oversee all aspects of spa operations regarding beauty, health and massage.• Core duties include managing staff, overseeing facility maintenance, developing budgets and creating marketing and promotions campaigns.• Maintain reception area in an orderly manner to provide clients with a positive and professional first impression of the company.• Communicate with contractors and vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.• Provide basic and advanced facial treatments as a licensed aesthetician Show less