Diveshan Deonarain

Experience

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  Cyber Solutions/PE Technologies

  Nov 2006 - Dec 2013

  Entrepreneur

  As an entrepreneur managing my own business I was fortunate enough to have had the opportunity to expand from one retail store branch managing a staff complement of 5 to three branches with a total staff complement of 12. During my seven years ofentrepreneurship I had to play a holistic role within the business and ensure we delivered high levels of customer satisfaction & grow revenues- Overall Retail Store Management - 3 Stores in the Eastern Cape- Marketing- Sales & Business Development – develop go to market strategy for retail and Public Sector & Private Sector- Managing Company Finance & Cash Flow- Over seeing administration functions and human resource- Marketing of company- Sourcing & Compiling of ICT Tender Documents- Design and Deploy Custom Hardware Solutions to End-Users (Home Users, Corporate, Government, Schools) - Needs Analysis with clients – Hardware/Software/Wed Hosting & Development- Relationship management within retail, public & private sector Show less

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  BCX

  Jan 2014 - Jun 2017

  Account Executive - Public Sector

  In my role as an Account Executive within the Public Sector Team at Business Connexion Iplayed a role in developing the Public Sector business in the Eastern Cape. During mytenure I had the opportunity to work across Provincial & Local Government Accounts aswell as Parastatals. My role also saw me coach & mentor new hires into the team.- Manage & Grow Defined Accounts (Local & Provincial Government Departments/Municipalities)- Create & maintain relationships within Client Organisations- Strategically position BCX as a Preferred Service Provider - "Trusted Advisor"- Service Delivery Monitoring & Client Satisfaction- Overall Project Management- Achieve Sales Targets & Grow Sales Pipeline- Understand SCM Process & Compliance - Work closely with internal Business Units (local and national) to provide solutions/proposals to clients- Develop Account Plans and Account Strategy - Present solutions with Solutions Architects- Sales Forecasting- New Business Development- Managing accounts from an end to end perspective - Understanding Needs through to acquiring business, delivery of solution and billing. Show less

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  Cisco

  Aug 2019 - Jul 2022

  As a Cisco Account Manager, one of my key focus areas is to build relationships within client organisations and focus on becoming a “Trusted Advisor”. I am the key contact for clients and having a strategic focus and ability to understand my clients business objectives and challenges is of utmost importance. As part of my role, I work across various technology architectures, Enterprise Networking, Collaboration, Datacenter, Cloud and Security to deliver Digital Business Transformation for clients. By working with internal business units & Channel Partners, we develop solutions that help evolve organisations and create greater efficiencies. Currently I manage the Eastern Cape Business for Cisco across Public Sector, Education, Key Commercial Accounts & Global Accounts as well as a focusing on Mining, Manufacturing, Healthcare and Service Provider in Gauteng, South Africa.In 2019 I took on a stretch assignment and was the Territory Account Manager in the Western Cape focusing on our top 20 Key Accounts mainly Retail & Financial Services. I also act in the role of Territory Account Manager to assist in managing the KZN region as and when needed.- Customer Relationship Management – Develop & grow relationships at various levels within a customer organisation, including C-Level engagements- Achieve & Exceed Territory Quota - Manage & Grow the Partner Channel within the Territory- Work with Channel & Distribution - Funnel/Pipeline Management & Forecast Management – week, month, quarter, yearly- Account Planning & Strategy Development- Understand competitive landscape - Engage with Cisco Business Units in developing solutions for customers Show less

  • Account Manager - Key Commercial, Global & Public Sector

    Aug 2021 - Jul 2022

  • Territory Account Manager: Eastern Cape - Public Sector, Key Commercial, Global Accounts

    Jun 2017 - Jul 2022

  • Account Manager - Retail & Financial Services - Western Cape

    Aug 2019 - Jan 2020
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  Juniper Networks

  Aug 2022 - Feb 2024

  Channel Manager: Sub-Saharan Africa

  Juniper Networks is dedicated to dramatically simplifying network operations and driving superior experiences for end users. Our solutions deliver industry-leading insight, automation, security and AI to drive real business results. We believe that powering connections will bring us closer together while empowering us all to solve the world’s greatest challenges of well-being, sustainability and equalityIn my role as the Channel Manager: SSA for Juniper Networks, I am responsible for growing & developing strategic Channel Partnerships within the region that drive market share growth, partner profitability and exceed customer expectations.- Partner Relationship Management - Develop and grow relationships at various levels within a partner organisation, including C-Level.- Strategic Planning with Partners to develop Juniper as preferred OEM within their solution stack- Drive the growth of Partners from: Reseller - Select - Elite - Elite+ - Identify & plan co-investment opportunities within the Partner landscape to drive growth - Development of Partner Enablement Plans for Sales and Technical Resources- Ensure Partners understand the Juniper Partner Programs and Promotions to maximise their ability to grow net new logos and revenue potential- Collaborate with cross functional teams within the Partner organisation and Juniper to execute against go to market strategies- Sales Pipeline Management & Forecasting- Deliver against Channel Quota for the region - Develop Partner Marketing plans to grow joint brand presence as well as measure ROI against MDF activities- Work with Distribution Partners in developing "long tail" partners Show less

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  ICT Choice

  Feb 2024 - Aug 2024

  Chief Operating Officer

  ICT Choice is an ICT Systems Integrator founded in 2005, headquartered in East London, Eastern Cape, with a presence across South Africa.As COO, I am responsible for driving top and bottom-line growth across the Group (ICT Choice & SMS Mobile) while improving operational efficiencies across business units.- Define and execute the Strategic Plan for the FY - Monitor performance across all Business Units- In conjunction with the Finance BU, ensure financial health and compliance- Lead strategic customer engagements across the Public & Private Sector - Manage OEM Technology Partnerships and define growth plans - In conjunction with the Human Resources BU, drive a learning organisational culture and ensure overall compliance towards regulations- Overall monitoring of Projects Show less

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  H3C

  Sept 2024 - Jan 2025

  Sales Manager: Africa
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  Fortinet

  Jan 2025 - now

  Account Manager - Enterprise and Public Sector

  Managing a portfolio of Enterprise and Public Sector Accounts across Western & Eastern Cape.