Michelle Simmons

Experience

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  ARS ACCOUNTS RECEIVABLE STRATEGY

  Jan 1998 - Jan 2004

  Team Lead
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  Transcend Healthcare

  Mar 2007 - Mar 2008

  Project Manager/Consultant

  In this position I traveled to facilites all over the US and did assessments of the Business Office A/R and staff. I worked with the Business office managers/directors, CFO and CEO to analyze the financials and how to work more efficiently. I also worked with the Business office on credentialing physicians and trained the staff on how to analyze and resolve patient accounts. I also trained the staff on parts of the Revenue Cycle.

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  Vanderbilt Medical Group

  Mar 2008 - Jan 2010

  Supervisor Medical Reimbursement Patient Collections

  In this position I analyzed inventory, monitored representatives on phones, QA accounts, reviewed and approved accounts for charity. Reviewed accounts for bad debt placement. Trained staff on how to understand work flow and how to manage inventory. Trained new staff on policies and procedures. Write and update policy and procedures for department. Trained staff on insurance follow up. Managed and trained the financial counselors. I managed 5 finanacial councelors and 15 patient account representatives. Show less

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  Self-employed

  Jan 2010 - Jan 2014

  Consultant

  Doing assessments, training staff, following up on old A/R in both dental and medical offices, credentialing dentists and physicians. Writing policies and procedures, writing phone scripts, training on phone ettiquite and how to work self-pay accounts.Training staff on Revenue Cycle.

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  James M Rollins DDS

  Mar 2014 - Jan 2015

  Office Coordinator, RDA

  Credentialing, Check patients in and out, answer phones, scheduling appointments, billing, filing insurance, follow up with insurance, self-pay accounts, chairside assistant, training of new assistant, inventory, ordering of supplies, worked with locum dentist, day end and month end, deposits. Working entire Revenue Cycle. I ran the day to day operations of Dr. Rollins office.I worked for Dr. Rollins thru his retirement. I also worked for Dr. Rollins from 1988-1997.

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  Self Employed

  Feb 2015 - now

  Consultant

  Revenue Cycle Training. A/R Assessments, Billing, Training, Credentialing for both Dental and Medical, Registered Dental Assistant. I analyze inventory, QA accounts, review accounts for bad debt and charity, teach staff how to follow up with insurance companies and self pay accounts. Complete paper required applications for Physicians add supporting documentation have Physicians sign before submitting to the third party payers to acquire provider numbers for billing or facility for privileges. I also do 4 handed dentistry have been office manager in dental office and have traveled all over the US doing redesigns in Hospital business offices and credentialed over 200 physicians and CRNA's over the last 25 years. Show less

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  Simmons Account Services

  Oct 2015 - now

  President / CEO

  Collections of outstanding A/R, Make outgoing phone calls and incoming phone calls, mail out statements and letters, Skip Tracing, Review accounts for bad debt. Review accounts to send to Attorney for small claims court. Set up Payment Plans if client cannot pay in full.We do outside Training on Collections and Documentation.